Product Coordinator, Professional Development

Job summary

Product Coordinator, Professional Development Drive the success of a dynamic learning portfolio that empowers professionals to grow, adapt, and excel. CPA Ontario is not like other organizations We operate at a rare intersection, both regulator and membership body, responsible for upholding the integrity of the CPA designation while supporting more than 105,000 members and 19,000 students across the province. Our work sits between business and the public interest, between the evolving demands of industry and the standards that make trust possible. Careers built here tend to look different…

Job details

Product Coordinator, Professional Development Drive the success of a dynamic learning portfolio that empowers professionals to grow, adapt, and excel. CPA Ontario is not like other organizations We operate at a rare intersection, both regulator and membership body, responsible for upholding the integrity of the CPA designation while supporting more than 105,000 members and 19,000 students across the province. Our work sits between business and the public interest, between the evolving demands of industry and the standards that make trust possible. Careers built here tend to look different because the work itself is different. You are not simply contributing to an organization. You are helping shape a profession that touches nearly every sector of the economy at a moment when expectations, technology, and the nature of work are all being rewritten. About This Opportunity: CPA Ontario is looking for a dynamic Product Coordinator to help shape and elevate our Professional Development portfolio. In this role, you’ll partner closely with the Product Manager to bring high-quality learning experiences to life - ensuring our course offerings are accurate, compelling, and aligned with the evolving needs of our members. Your contributions will play a key role in enhancing the performance, relevance, and overall excellence of our PD catalogue. What You’ll Be Doing: Content Development & Quality Assurance * Draft, edit, and review course descriptions and supporting materials to ensure clarity, consistency, and strong market positioning * Maintain high standards of content quality across all PD offering Catalogue & Platform Management * Build, review and update course content across the LMS (Learning Management System), registration portal and SharePoint to ensure accuracy and consistency * Identify and resolve gaps or discrepancies in course information across platforms Content Sourcing & Portfolio Support * Support the evaluation and selection of third-party and internationally developed content * Ensure new an existing offerings align with CPA Ontario’s learning strategy and member needs Promotions & Marketing Coordination * Support the execution of promotional offers and campaigns, ensuring course information and pricing are current * Coordinate update to promotional content across relevant channels Storefront & Discovery Optimization * Maintain curated course listings and featured content on the CPA Ontario storefront * Support efforts to improve discover ability and presentation of key offering To Be Successful You Need: * A post-secondary degree or diploma is preferred with a minimum of 1 to 2 years of professional work experience in an administrative role. Experience in a learning and development or education setting is preferred. * Proficient in Microsoft Word, Excel, PowerPoint, Teams and SharePoint. Committed to ongoing training and a desire to learn new technology and continually expand upon knowledge and expertise. * A skilled communicator (verbally and written) with the ability to obtain and provide information in a clear and concise manner. * Able to work in collaboration with others and independently. * Able to work in a self-directed manner with minimal supervision. * Adept at time-management, organizational and multi-tasking with the ability to manage competing priorities and meet simultaneous deadlines while meeting targets. Salary Range * The starting annual salary range for this position is between $53,000 - $66,300 per annum, based on your qualifications, experience, and internal parity. Exceptions may be considered with further review. Why Join CPA Ontario? * We support your well-being through industry-leading benefits, mental health resources, savings programs, and a sustainable approach to how work gets done. * We are committed to inclusion as a core part of how we operate, not as an afterthought. * We have a hybrid working environment, with three days a week on-site, complemented by 2 days of work-from-home time. We are intentional about that: the work we do benefits from being together. We want those days you work from home to be comfortable and offer a one-time bonus towards a home office when you start. * We invest in your growth through learning and professional development opportunities, stretch projects, secondments, and genuine paths for career progression. * We move quickly. The pace reflects the profession we serve; it can be demanding, but the work matters, and the team around you is invested in the same outcomes you have. We appreciate your interest in CPA Ontario and this position At CPA Ontario, we are committed to building high-performance teams. Our selection process is thorough, fair and run by humans. All suitable applications are reviewed by someone on our Recruitment team, and if your qualifications and experience meet the requirements of this role, we’ll be in touch. We encourage you to set up CPA Ontario job alerts for positions that align to your experience and career goals. CPA Ontario is an inclusive employer. Accommodation is available under the Ontario Human Rights Code. If you require a disability-related accommodation to participate in the recruitment process, please email accessibility@cpaontario.ca [accessibility@cpaontario.ca] with “Accommodation Required” in the subject line to provide your contact information. A member of the Recruitment team will contact you within 48 hours.

What you’ll do

The Product Coordinator supports the Professional Development portfolio by developing and reviewing course content and managing the LMS and registration portals. They also coordinate promotional campaigns and optimize the storefront to improve the discoverability of learning offerings.

Requirements

A post-secondary degree or diploma is preferred along with 1 to 2 years of professional administrative experience, ideally in an education or L&D setting. Proficiency in Microsoft Office and SharePoint, along with strong communication and organizational skills, is required.

Benefits

• Health Benefits • Mental Health Resources • Savings Programs • Home Office Bonus • Professional Development Opportunities

Listed skills

• Recruitment · Preferred
• Microsoft · Preferred
• Health · Preferred
• SharePoint · Preferred
• management · Preferred
• Process · Preferred
• Assurance · Preferred
• Accuracy · Preferred
• Development · Preferred
• Time · Preferred
• Microsoft Word · Preferred
• Administrative · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Content Development
• Quality Assurance
• LMS Management
• SharePoint
• Microsoft Office
• Written Communication
• Verbal Communication
• Time Management
• Organizational Skills
• Multi-tasking
• Course Sourcing
• Marketing Coordination