Ramp Agent / Line Service Technician

Job summary

The Line Service Technician supports ground operations including fueling, baggage handling, and aircraft servicing for arrivals and departures. They also perform facility maintenance and assist with winter operations such as de-icing and snow removal.

Job details

Join a Team That’s Going Places. Chartright Air Group is an innovator within the Canadian aviation industry, offering tailored private jet charter, turn-key aircraft management, aircraft maintenance and FBO services. Our commitment to safety, customer service, and operational excellence has established us as the leading provider of private jet service in Canada. For over 35 years, we've built a reputation for safety, service excellence, and innovation. Our passionate team of enthusiastic aviation professionals thrive in a fast-paced, customer-driven environment where continuous improvement is encouraged and celebrated. Role Overview: We are seeking a Line Service Technician (LST) for a temporary 6-month position. The LST plays a critical role in supporting ground operations for both inbound and outbound aircraft, assisting flight crews and passengers. This position also supports various departments, including Charter, Aircraft Maintenance, and Facilities. The ideal candidate should possess a strong ability to follow procedures and adaptability to a dynamic work environment. Safety is paramount, as LSTs handle fuels and hazardous materials in a high-noise, high-risk airport environment. Attention to safety protocols and teamwork are essential. What You’ll Do: * Arrivals and Departures Support such as fuel aircraft, ensuring aircraft are chocked, locked and secure and Loading/unloading baggage * Perform aircraft lavatory and potable water service * Assist pilots with aircraft pre- and post-flight services * Check Facility and Fuel Equipment Maintenance * Perform routine refueller and fuel farm checks * Hangar and facility maintenance and cleaning * Winter Operations Support such as De-Icing/Anti-Icing of aircraft and Shoveling/Ploughing of immediate operations areas What You Bring: * High School graduate with post-secondary accreditation. Courses related to the aviation industry will be considered an asset. * Knowledge of safety requirements in a maintenance / aviation environment * Strong customer service requirement and quality service approach * Solid problem-solving and judgement capabilities * Self-starter, able to act independently and proactively * Possess solid interpersonal and collaboration skills * Ontario driver’s license with clean abstract required * Radio license preferred or able to get one in the short term * Possess or able to attain a Restricted Area Identification Card (RAIC) and an Airside Vehicle Operators Permit (AVOP) Hours of Work: * 40 hours of work per week; shift rotations cover seven days per week as well as on statutory holidays * There might be “callouts” outside of regularly scheduled hours resulting in overtime pay * 6-month temporary position Why Chartright? * Make an Impact: Help shape the future of a growing aviation company. * Be Part of a Winning Team: Work with talented professionals who value collaboration and excellence. * Drive Change: Contribute to our ongoing transformation and growth, using your unique skills to improve processes and deliver results. * Grow Your Career: Access opportunities for personal and professional development. * Competitive Benefits: Enjoy a competitive compensation package, including 100% company-paid extended health and dental coverage. * Employee Perks: We offer a variety of partnerships, offering discounts for employees and their families. * Plan Ahead: Benefit from our generous RRSP/DPSP matching program. Our Values in Action: ❤️ We Love What We Do Passionate about aviation, we craft exceptional experiences with precision and pride. 🔍 We Explore with Intention We are energized by the pursuit of better. With curiosity and purpose, we seek new ideas, challenge assumptions, and continuously improve how we serve our clients and each other. 🤝 We Are a Team We are a coordinated and resourceful team that embraces a healthy debate culture, encouraging open dialogue and diverse perspectives. 🎯 We Are Client‑Driven We strive to anticipate and exceed client expectations, internally and externally, delivering personalized, seamless journeys that create lasting impressions. 🌱 We Grow Together We are committed to continuous growth - for our people and our organization. We invest in learning, embrace challenges as opportunities, and celebrate developing talent from within. Diversity & Inclusion: We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated. We welcome all applicants and encourage individuals who identify with any of the protected grounds under the human rights legislation to apply to any open role. We are committed to fair and equitable hiring practices; our hiring and selection process is conducted in accordance with all employment legislation and the Human Rights Code of Canada. If you require accommodation during the hiring and selection process, please advise the recruiter or contact [email protected] [[email protected]]. ✈Ready to take off with us? Apply today and help shape the future of aviation. We thank all applicants for their interest. Only those selected for an interview will be contacted.

What you’ll do

The Line Service Technician supports ground operations including fueling, baggage handling, and aircraft servicing for arrivals and departures. They also perform facility maintenance and assist with winter operations such as de-icing and snow removal.

Requirements

Candidates must have a high school diploma with post-secondary accreditation and a clean Ontario driver's license. The role requires the ability to obtain a Restricted Area Identification Card (RAIC) and an Airside Vehicle Operators Permit (AVOP).

Benefits

• Extended health coverage • Dental coverage • RRSP matching program • DPSP matching program • Employee discounts

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Problem solving · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Aircraft fueling
• Ground operations
• Safety protocols
• Customer service
• Problem-solving
• Aircraft maintenance
• Winter operations
• De-icing
• Anti-icing
• Teamwork
• Communication
• Equipment maintenance
• Facility Repair And Maintenance
• Resourcefulness
• Self-Starter
• Equipment Maintenance
• Plowing
• Curiosity
• Valid Driver's License
• Adaptability
• Aircraft Maintenance
• Management
• Customer Service
• Debating
• Continuous Improvement Process
• Employment Protection Legislation
• Innovation
• Problem Solving
• Operational Excellence
• Operations
• Loading And Unloading
• Process Improvement
• Collaboration
• Enthusiasm

Job areas

• Transportation
• Logistics
• Trades
• Security & Safety
• Customer Service & Support
• Line Service Technician
• Airfield Operations Specialist
• Travel Attendants and Travel Stewards
• Airfield Operations Specialists