Dining Room Supervisor

Job summary

The Dining Room Supervisor leads a team to ensure exceptional meal services and hospitality standards for residents. They are responsible for staff management, regulatory compliance, and coordinating with kitchen teams to meet dietary needs.

Job details

The Opportunity Are you passionate about delivering exceptional dining experiences and creating memorable moments for seniors? As a Dining Room Supervisor at Chartwell, you’ll lead a dynamic team to ensure our residents and guests enjoy warm, welcoming, and outstanding meal services. What You’ll Do * Lead and maintain exceptional dining experiences aligned with Chartwell’s Brand Hospitality Standards * Hire, train, schedule, and inspire dining staff to deliver excellent service * Ensure safe food handling, regulatory compliance, and company quality standards * Collaborate with Food Services and kitchen teams to meet dietary needs and preferences * Address resident and family concerns promptly to enhance satisfaction * Support special events and manage dining operations within budget as part of the leadership team What You’ll Bring * Minimum two years' experience in a supervisory role within the hospitality, retirement, or healthcare sectors * Completion of secondary school education or equivalent; current First Aid and CPR certificates required * Strong leadership and team management capabilities * Excellent communication and customer service skills * Well-organized with a focus on delivering quality experiences * Ability to handle multiple priorities in a fast-paced environment * Computer literacy, including proficiency in Microsoft Word and Excel * Valid provincial alcohol service and food safety certifications (or equivalent) required What We Offer * A safe, inclusive workplace where you’re supported and appreciated * Competitive compensation and benefits * Opportunities for leadership development and career growth * A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents Additional Requirements * Flexibility to work varied shifts, including some evenings and weekends * Ability to stand for extended periods and respond to emergency situations * Comfort using AI and other digital platform systems and tools to support daily work * Clear Criminal Background Check, VSS and TB Test where required At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities. Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email accessibility@chartwell.com or call 1-888-663-6448. Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

What you’ll do

The Dining Room Supervisor leads a team to ensure exceptional meal services and hospitality standards for residents. They are responsible for staff management, regulatory compliance, and coordinating with kitchen teams to meet dietary needs.

Requirements

Candidates must have at least two years of supervisory experience in hospitality, retirement, or healthcare sectors. A secondary school education and valid certifications in food safety, First Aid, and CPR are required.

Benefits

• Competitive compensation
• Benefits
• Leadership development
• Career growth opportunities

Listed skills

• Time management · Preferred
• Customer service · Preferred
• First Aid · Preferred
• Problem solving · Preferred
• CPR · Preferred
• Regulatory Compliance · Preferred
• Food safety · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Team Leadership · Preferred
• Microsoft Word · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Team leadership
• Staff training
• Food safety
• Regulatory compliance
• Customer service
• Communication
• Budget management
• Microsoft Word
• Microsoft Excel
• First Aid
• CPR
• Hospitality management
• Dietary needs coordination
• Problem solving
• Time management
• Budget Management
• Supervision
• Cardiopulmonary Resuscitation (CPR) Certification
• First Aid Certification
• Budgeting
• Customer Service
• Regulatory Compliance
• Food Safety And Sanitation
• Leadership
• Problem Solving
• Staff Management
• Time Management
• Team Leadership
• Team Management
• Hospitality Management
• Scheduling
• Coordinating

Job areas

• Hospitality
• Management & Leadership
• Food & Beverage
• Customer Service & Support
• Healthcare
• Dining Room Supervisor
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers

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