Content Lead

About Chatbase Chatbase is the AI agent platform powering millions of customer conversations for 12,000+ of the most recognizable brands and companies across the world. We launched in 2023 shortly after ChatGPT, and established ourselves as the most popular Retrieval-Augmented Generation (RAG) chatbot on the market. Today, Chatbase is a comprehensive AI agent platform used by modern support, marketing, and sales teams. We're bootstrapped, profitable, and recently crossed $10M ARR. There is no better time to join. How we work → High ownership, high output. Everyone on the team owns outcomes end-to-end. We work best with individuals who are precise, fast, and great at unblocking themselves. → Critical feedback is a gift. We give feedback directly and receive it without ego. Don't take it personally. It's how we get better. → Customer-obsessed. We make an effort to talk to all our customers and relentlessly provide value to each of them. About the role We're building the greatest content studio Toronto has ever seen, and we're hiring the person who's going to live in it. This role reports directly to the Head of GTM. Your priority is to grow the Chatbase brand across every content surface that matters: LinkedIn, X, YouTube, etc. You'll own the ideas and the execution, from concept to final cut to distribution. You'll work on projects like: product launch videos, customer stories filmed on location, founder content, paid social creative, and employee-generated content across the team. You'll have the freedom to double down on what's working and kill what's not. Who we're looking for → Terminally online. You know what's working on each platform right now, not what worked last year. → You instinctively save and bookmark good content, and you can explain why it's good. → Obsessed with AI and startups. → Can shoot and edit, or close enough that you'll get there fast. Logistics This role is in-office five days a week in downtown Toronto. We offer generous early equity at a bootstrapped & profitable startup.

You will own the end-to-end execution of content across platforms like LinkedIn, X, and YouTube to grow the Chatbase brand. Responsibilities include producing product launch videos, customer stories, and creative assets for social media and internal teams.

The ideal candidate is terminally online with a deep understanding of current platform trends and content performance. You must be obsessed with AI and startups, with the ability to shoot and edit video content effectively.

• Early equity

Identified from the job description. Confirm important requirements above.

• Content creation
• Video production
• Video editing
• Social media strategy
• Copywriting
• Brand growth
• Storytelling
• AI literacy
• Startup experience
• Distribution strategy
• Creative direction
• ChatGPT
• Retrieval Augmented Generation
• AI Agents
• Artificial Intelligence
• Sales
• Marketing
• Chatbot

• Marketing
• Creative & Media
• Technology
• Software
• Content Lead
• Content Marketing Specialist
• Advertising and Marketing Professionals
• Market Research Analysts and Marketing Specialists

Minimum experience

2+ years

Posting language

English

Working hours

40 hours per week

Location requirements

Country, Canada