Assistant Director of Care - Continuing Care

Job summary

The Assistant Director of Care provides clinical leadership and operational supervision to nursing staff to ensure high-quality resident care. They are responsible for quality assurance, staff development, and maintaining compliance with organizational and regulatory standards.

Job details

Christenson Communities has over 1,500 Retirement Living Suites located in Edmonton, Sherwood Park, St. Albert, Red Deer, Lacombe, and Rocky Mountain House. We offer a lifestyle that is worry-free, comfortable, fun, active, and social. With different lifestyle options including independent living, supportive living, and assisted living Christenson Communities is here to provide the best quality senior care services. The Assistant Director of Care is responsible for supervising LPNs and Healthcare Aides, ensuring the delivery of high-quality patient care in accordance with the standards, policies, procedures, and guidelines of the Community. KEY RESPONSIBILITIES: CLINICAL LEADERSHIP & OPERATIONS * Provide day-to-day supervision, guidance, and support to LPNs and HCAs. * Promote excellence in resident care through coaching, mentoring, and clinical oversight. * Support the Director of Care in planning, coordinating, and evaluating nursing services. * Participate in physician rounds, Allied Health rounds, and interdisciplinary care planning. * Assist in responding to resident care concerns and support resolution of clinical issues. * Provide leadership and support during emergencies and critical incidents. QUALITY ASSURANCE & COMPLIANCE * Conduct medication administration record (MAR) reviews and medication cart audits. * Complete chart audits, admission audits, and other quality assurance reviews. * Monitor compliance with organizational policies, professional standards, and regulatory requirements. * Assist with incident investigations, documentation, tracking, and follow-up. * Support outbreak management activities and liaise with external stakeholders as required. * Coordinate immunization clinics and other clinical initiatives. STAFF DEVELOPMENT & SUPPORT * Assist with recruitment, onboarding, orientation, and competency assessments of nursing staff. * Support staff performance through coaching, education, and mentorship. * Facilitate monthly clinical team meetings and ongoing staff communication. * Foster a collaborative and positive workplace culture focused on accountability and resident-centered care. RESIDENT & FAMILY RELATIONS * Support care conferences and family meetings as required. * Respond to resident and family concerns in a timely and professional manner. * Build positive working relationships with residents, families, physicians, pharmacies, Alberta Health Services, and community partners. * Escalate complex resident or family concerns to the Director of Care when appropriate. ADMINISTRATIVE RESPONSIBILITIES * Monitor and report clinical indicators, incidents, immunizations, and outbreaks. * Coordinate school placements and student learning opportunities. * Review and follow up on Lifeline alarm reports. * Participate as a member of the community leadership team. QUALIFICATIONS * Current registration and good standing as a Registered Nurse (RN) or Licensed Practical Nurse (LPN) in Alberta. * Minimum 3-5 years of clinical experience in continuing care, supportive living, assisted living, or long-term care. * Previous leadership, supervisory, or charge nurse experience preferred. * Strong knowledge of nursing practice standards, infection prevention and control, and resident-centered care principles. * Demonstrated ability to lead, coach, and develop staff. * Excellent communication, interpersonal, conflict resolution, and organizational skills. * Strong computer skills and proficiency with electronic health records and Microsoft Office applications. * Ability to prioritize competing demands in a fast-paced environment. KNOWLEDGE, SKILLS & ABILITIES * Commitment to resident-centered care and service excellence. * Strong critical thinking and decision-making abilities. * Ability to build positive relationships with residents, families, and team members. * Excellent problem-solving and organizational skills. * Ability to remain calm and effective during emergencies and high-pressure situations. * Professionalism, integrity, and sound judgment. * Commitment to workplace safety and continuous quality improvement. BONA FIDE REQUIREMENTS * Current and clear Criminal Record Check with Vulnerable Sector Search. * Ability to meet the physical demands of the position. * Valid Alberta nursing registration maintained throughout employment. * Compliance with all required organizational training and certifications. Disclaimer This job description indicates representative responsibilities and specifications of the position only and should not be considered to necessarily represent all responsibilities and specifications of the position. The incumbent may perform other duties as assigned, which are not specified in this description. A review and update of this job description will take place at the yearly performance review.Plans, directs, coordinates and supervises the overall nursing program for residents within the facility. Job Types: Full-time, Temporary Schedule: * 8 hour shift * Monday to Friday * Weekends as needed License/Certification: * LPN License or RN License

What you’ll do

The Assistant Director of Care provides clinical leadership and operational supervision to nursing staff to ensure high-quality resident care. They are responsible for quality assurance, staff development, and maintaining compliance with organizational and regulatory standards.

Requirements

Candidates must hold a current registration as an RN or LPN in Alberta with 3-5 years of clinical experience in continuing or long-term care. Strong leadership, communication, and organizational skills are required, along with proficiency in electronic health records.

Listed skills

• Mentorship · Preferred
• Quality assurance · Preferred
• Decision Making · Preferred
• Communication · Preferred
• Critical Thinking · Preferred
• Conflict Resolution · Preferred
• Infection Prevention · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Clinical leadership
• Staff supervision
• Nursing practice standards
• Quality assurance
• Medication administration
• Chart auditing
• Conflict resolution
• Resident-centered care
• Infection prevention
• Mentorship
• Electronic health records
• Critical thinking
• Decision-making
• Interdisciplinary care planning
• Communication
• Organizational skills
• Quality Assurance
• Planning
• Management
• Operations
• Coordinating
• Problem Solving
• Training And Development
• Prioritization
• Leadership
• Decision Making
• Organizational Skills
• Microsoft Office
• Coaching
• Accountability
• Professionalism
• Auditing
• Critical Thinking
• Investigation
• Computer Literacy
• Integrated Care
• Nursing
• Conflict Resolution
• Employee Onboarding
• Talent Recruitment
• Registered Nurse (RN)
• Licensed Practical Nurse (LPN)
• Long-Term Care
• Clinical Experience
• Workplace Safety
• Continuous Quality Improvement (CQI)
• Elderly Care
• Continuing Care
• Assisted Living
• Nursing Practices

Job areas

• Healthcare
• Management & Leadership
• Administrative
• Continuing Care Assistant
• Nurse Supervisor
• Nursing Professionals
• Registered Nurses

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