Advancement Administrative Assistant

Job summary

Provide administrative support to the advancement team, including maintaining donor and devotional request records in the CRM, organizing files and correspondence, and assisting with gift acknowledgments. Handle mail, donor welcome materials, travel arrangements, phone inquiries, office supplies, and event or meeting coordination.

Job details

Advancement Administrative Assistant Application Deadline: 17 November 2026 Department: ReFrame Ministries Employment Type: Part Time Location: Burlington, Ontario Compensation: CA$26.84 / hour Description PURPOSE The Advancement Administrative Assistant will provide general administrative support to the ReFrame Ministries advancement team. This position involves communication, handling financial documents, and organizing files to support donor relations and the organization’s mission. This position is part-time at 18 hours a week and offers a hybrid and flexible work schedule. The CRCNA exhibits love for the diversity of the human family. As such, we welcome & encourage all, regardless of race, ethnicity, ability, and culture, to apply. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our Human Resources Department. KEY RESPONSIBILITIES: ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Provide general administrative support to the advancement team. Maintain and update Today devotional requests in the denomination's CRM database. Input pertinent donor and contact information accurately into the denominational CRM. Organize and maintain correspondence, donor files, and official organizational records. In collaboration with Gift Entry, assist with gift acknowledgments and resolve declined gift issues. Sort and distribute donor communications and mailings. Create new donor welcome packets and prepare kits for donor/church events. Coordinate travel arrangements and itineraries for advancement staff. Answer, screen, and direct phone calls, responding to requests for information and materials. Monitor office supply inventory and maintain necessary materials. Assist with organizing events and meetings as assigned. Perform other duties as assigned by the supervisor. SUPERVISORY RESPONSIBILITIES None SKILLS, KNOWLEDGE & EXPERTISE: QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required. Able to support the mission, vision, and values of the CRCNA. Demonstrated intermediate proficiency in commonly used computer applications, including Google Suite. Proven ability to plan and organize tasks and responsibilities, including multitasking, setting priorities, and deadlines, etc. Proven ability to work independently and collaborate within a team environment. Advanced verbal and written communication skills. Ability to establish and maintain cooperative working relationships with co-workers and external contacts. EDUCATION AND EXPERIENCE Associate degree in public relations, administration, or related field, or equivalent work experience. Basic experience in advancement administration and/or donor management. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to have a weekly presence at the CRCNA denominational office in Burlington, Ontario, CAN. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Traditional climate-controlled office environment. Attend off-site meetings as needed in the local area. Occasional travel to the US for staff meetings. Part-time Benefits Benefits may be prorated based on # of hours worked per week: Work-Life Balance Flexible Work Arrangements Professional Development Opportunities Contributing to an organization that is making an impact in the world

What you’ll do

Provide administrative support to the advancement team, including maintaining donor and devotional request records in the CRM, organizing files and correspondence, and assisting with gift acknowledgments. Handle mail, donor welcome materials, travel arrangements, phone inquiries, office supplies, and event or meeting coordination.

Requirements

Applicants should have an associate degree in public relations, administration, or a related field, or equivalent work experience, along with basic experience in advancement administration or donor management. The role requires proficiency with commonly used computer applications including Google Suite, strong organization and communication skills, and the ability to work independently and collaboratively.

Benefits

• Flexible Work Arrangements
• Professional Development Opportunities
• Meaningful Work

Listed skills

• Administrative Support · Preferred
• telephone communication · Preferred
• Google Suite · Preferred
• Multitasking · Preferred
• Prioritization · Preferred
• written communication · Preferred
• Team Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative Support
• Donor Management
• CRM Data Entry
• Recordkeeping
• Gift Acknowledgments
• Mail and Correspondence Handling
• Travel Coordination
• Telephone Communication
• Event Coordination
• Google Suite
• Task Planning and Organization
• Multitasking
• Prioritization
• Written Communication
• Verbal Communication
• Team Collaboration
• Communication
• Management
• Customer Relationship Management
• Office Supply Management
• Google Workspace
• Public Relations
• Telephone Skills
• Travel Arrangements

Job areas

• Administrative
• Customer Service & Support
• Marketing
• Advancement Assistant
• Office / Administrative Assistant (General)
• Administrative and Executive Secretaries
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

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