Opens an external site
- Employment type
- Full-time
- Experience level
- 2+ years
- Minimum education
- Professional degree
- Posting language
- English
Job summary
The Maintenance Specialist will provide hands-on technical support, perform scheduled maintenance, and respond to equipment breakdowns to ensure optimal performance. They will also train customers on safe operation, manage spare parts inventory, and assist with new installations and commissioning.
Job details
Welcome to Chrysos - Where Innovation Meets Mining Excellence Who we are ... Here at Chrysos we combine science and software to create technology solutions that are changing the global mining industry; both from a productivity and environmental impact perspective. Just like atoms and machines, we believe that everyone is different and how individuals come together is what makes us successful. Chrysos Corporation’s diverse team of scientists, engineers and industry specialists are coming together to build technologies to provide rapid, accurate and safe ore analysis for the global mining industry. The company’s flagship technology, PhotonAssay™, steps around centuries-old chemistry-based assay methods to deliver true ‘atom-counting’ analysis for the measurement of gold and other high-value metals. What you will do: In the role as Maintenance Specialist, you will be providing hands-on technical support service to ensure the smooth running of Chrysos Photon Assay equipment. This permanent full-time role is based in Val D'Or, QC working a rotating roster. Responsibilities and contribution Scheduled monthly maintenance as well as responding to breakdowns on short notice to minimize downtime and maximize availability. Technical support service for the installations via telephone, email and remote computer login for troubleshooting and performance checks during and out of office hours as agreed. Liaising with support staff at Chrysos’ headquarters and our technology partner in China. Training of the customer on the safe operation and maintenance of the equipment. Spares inventory management for each installation site. Complete maintenance and spares documentation and providing feedback to customers. Assisting in the development and continual improvement of the processes associated with the maintenance and service of Photon Assay systems. Assisting in the installation and commissioning of new installations. Preparing fault records for statistics and reporting. Assisting with Root Cause Analysis of faults (to improve reliability) and safety (to prevent incidents that could lead to injury or damage). Supporting the development of a strong WHS culture. Attributes and experience you can bring. Demonstrated experience in maintaining technical equipment. Safety mindset. Strong customer service ethos and problem-solving skills. Able and willing to travel and work within Canada and overseas, Written and verbal communication skills, English & French. Familiarity with the mining industry and mine-site operations. Customer Service and Field Service experience in the mining or mineral sector (or related) processing industries. Demonstrated experience in fault finding in electro-mechanical equipment. Hands-on experience in one or more of the following areas: electrical wiring and safety, power distribution, mechanical maintenance, and repairs; basic electronics; metalworking; engineering drawing and design. Experience in product development and the manufacturing sector. Proficiency with office productivity software MS suite to include Outlook, Excel, Word, Valid rights to work & Current Driver’s License. College graduate with 2-3 years’ experience, with a diploma in mechatronics (electrical, electronic, mechanical) or a closely related technical discipline. Who we are (Our values): Safety is a Non-Negotiable - Safety isn’t just a value—it’s our way of life. It’s about creating a culture where physical and psychological safety are top priorities. We speak up, challenge assumptions, and hold ourselves accountable to protect one another. One United Team – We thrive on trust, respect, and empathy. By embracing each other’s unique contributions and supporting one another, we build collective strength to solve problems, celebrate wins, and grow together. Delighted Customers – Our customers, both internal and external, are at the heart of everything we do. By listening, understanding, and acting with care, we consistently go above and beyond to deliver exceptional experiences. Always Improving – We are curious, courageous, and committed to progress. Every challenge is an opportunity to grow, and every step forward builds toward something extraordinary. Making or doing things better isn’t just a goal—it’s our mindset. Why Join Us: Your Rewarding Career Awaits At Chrysos, we value our team members and offer a supportive and dynamic work environment. Here's what we have in store for you: Flexibility and wellbeing initiatives to help you maintain a healthy work-life balance. Opportunities to work with groundbreaking equipment that's transforming the mining industry and reducing its environmental impact. Collaboration with industry experts and the chance to grow and develop professionally. Exciting career prospects and room for advancement. If this opportunity aligns with your career goals, we'd love to hear from you. Please apply through the link below and let's explore the potential of working together. Join Chrysos and be part of an innovative team that's shaping the future of mining technology!
What you’ll do
The Maintenance Specialist will provide hands-on technical support, perform scheduled maintenance, and respond to equipment breakdowns to ensure optimal performance. They will also train customers on safe operation, manage spare parts inventory, and assist with new installations and commissioning.
Requirements
Candidates must have a diploma in mechatronics or a related technical discipline with 2-3 years of relevant experience. Proficiency in fault finding for electro-mechanical equipment and a strong commitment to safety and customer service are essential.
Benefits
- Flexibility initiatives
- Wellbeing initiatives
- Professional development opportunities
- Career advancement prospects
Listed skills
- Technical Support · Preferred
- maintenance · Preferred
- Customer service · Preferred
- Problem solving · Preferred
- Inventory management · Preferred
- Root Cause Analysis · Preferred
- Communication Skills · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Technical support
- Maintenance
- Fault finding
- Electro-mechanical equipment
- Electrical wiring
- Power distribution
- Mechanical maintenance
- Basic electronics
- Metalworking
- Engineering drawing
- Customer service
- Problem-solving
- Inventory management
- Root cause analysis
- Safety mindset
- Communication skills
- Courage
- Empathy
- Sales Prospecting
- Curiosity
- Power Distribution
- Technology Solutions
- Valid Driver's License
- Microsoft Excel
- Technical Support
- Chemistry
- Electrical Wiring
- Customer Service
- Electric Power Distribution
- Electromechanics
- Electronics
- Engineering Drawings
- English Language
- Field Service Management
- French Language
- Psychology
- Innovation
- Inventory Management
- Problem Solving
- Microsoft Outlook
- New Product Development
- Operations
- Productivity Software
- Statistics
- Troubleshooting (Problem Solving)
- Verbal Communication Skills
- Root Cause Analysis
- Commissioning
- Reliability
Job areas
- Engineering
- Trades
- Manufacturing
- Customer Service & Support
- Energy
- Maintenance Specialist
- Electronics Repair Technician
- Electronics Engineering Technicians
- Electrical and Electronics Repairers, Commercial and Industrial Equipment
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