Sales Leader- Key Holder

Job summary

Support the Store Manager in leading the sales team, delivering enthusiastic customer service, and achieving sales targets. Maintain store displays and inventory, process purchases, support merchandising and staff training, and help secure and operate the store.

Job details

Job Description -Sales Leader-Key Holder: Under the direction of the Store Manager, this role supports the store manager in leading the sales of Circle Craft merchandise of its members working at the Granville Island store location. The nature of Circle Craft’s operations requires flexibility on the part of the employee, and duties may change over time. This is a full-time hourly position, working 4-5 days a week. The number of hours and days are flexible. This position requires a flexible schedule, working days, evenings, weekends and holidays. Sales & Customer Engagement Supporting the store manager in leading and supervising the team to achieve sales targets by providing exceptional enthusiastic service. Acknowledging, greeting and engaging with customers in a manner that welcomes them to the store and will translate to sales. Ensuring knowledgeable assistance is offered at all times to customers regarding store items, members and activities. Ensure the team prioritizes customers and is ready to engage and answer questions consistently. Ringing through sales at the POS counter. Wrapping and packaging of purchases efficiently and promptly. General Responsible for maintaining order and cleanliness of the displays and store. Responsible for restocking the display of all products that have been purchased. Support in the merchandising of all incoming new product Keeping inventory storage in front of the store to ensure all items are safely stored. Keep aware of the security of merchandise and be alert to shoplifters. Alerting management when additional stock is needed. Other Executing all procedures for the opening and closing of the store Assist in the supervision of sales to ensure all customers are being assisted, store property is secure, and retail objectives are met Assist in follow-up training of newly hired sales staff. Conducting errands for the store when required. Participating in inventory counts. QUALIFICATIONS Previous store retail supervisor experience is a must, minimum 1 year. Experience working with sales targets is a must Work collaboratively and communicate effectively with the sales team. Flexibility with scheduling: we are open seven days a week Merchandising experience is an asset Fluent in spoken and written English Passion for arts and culture, including learning about our artists’ styles, is an asset. Job Types: Full-time, Permanent Benefits: Dental Care Extended health care Store discount Schedule: 5-8 hour shift(s) Holidays Weekends Experience: Retail sales lead or supervisor experience, a minimum of one year is required Retail merchandising experience of a minimum of one year is (preferred) Work remotely: No Salary: $22.00 per hour Expected hours: 30-40 hours per week Ability to commute/relocate: Vancouver, BC V6H 3S2: reliably commute or plan to relocate before starting work (required) Education: Secondary School (required)

What you’ll do

Support the Store Manager in leading the sales team, delivering enthusiastic customer service, and achieving sales targets. Maintain store displays and inventory, process purchases, support merchandising and staff training, and help secure and operate the store.

Requirements

At least one year of retail sales lead or supervisor experience and experience working with sales targets are required. A secondary school education and fluent spoken and written English are required; merchandising experience and an interest in arts and culture are assets.

Benefits

• Dental Care
• Extended Health Care
• Store Discount

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• Product Knowledge · Preferred
• Team Supervision · Preferred
• Communication · Preferred
• Inventory management · Preferred
• Point of Sale Operations · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Retail Sales Leadership
• Customer Engagement
• Sales Target Achievement
• Team Supervision
• Point-of-Sale Operations
• Merchandising
• Inventory Management
• Store Opening and Closing
• Staff Training
• Loss Prevention
• Communication
• Teamwork
• Product Knowledge
• Customer Service

Job areas

• Retail
• Sales
• Management & Leadership
• Customer Service & Support
• Art & Design