Commercial Business Development & Account Manager

Job summary

Identify and win new commercial cleaning business through prospecting, lead generation, outreach, networking, site visits, and customized proposals and quotes. Manage existing accounts, coordinate with operations to meet service expectations, track sales performance, and grow long-term client relationships.

Job details

Citrus Cleaning Inc. • Full-time • Calgary, Alberta, Canada (On-site) Company Description Citrus Cleaning Inc. is a Calgary-based cleaning service provider offering a full range of commercial and residential cleaning solutions in Calgary and surrounding areas. We deliver high-quality, reliable services tailored to the needs of local businesses and households, helping our clients save time and maintain clean, welcoming environments. Our team is committed to professionalism, consistency, and customer satisfaction—enabling clients to focus on what matters most in their personal and professional lives. Role Description The Commercial Business Development & Account Manager is a full-time, on-site role based in Calgary, AB. In this role, you will identify and pursue new commercial business opportunities through active prospecting, lead generation, and direct outreach. You will also manage existing client accounts to ensure exceptional customer satisfaction, prompt communication, and long-term retention. Day-to-day responsibilities include preparing customized proposals and quotes, conducting site visits, coordinating with our operations team to ensure service delivery meets expectations, and tracking sales performance metrics. Additionally, you will build lasting business relationships, attend local networking events, and continuously seek opportunities to expand our commercial portfolio. Qualifications New Business Development: Proven ability to generate leads and close sales through prospecting, networking, and consistent follow-up. Account Management: Strong client-facing skills to nurture, retain, and grow existing account relationships. Communication: Exceptional verbal and written communication skills with both clients and internal operations teams. Industry Experience: Background in B2B sales, ideally within commercial cleaning, facility management, or service-based industries. Pipeline Management: Demonstrated track record of meeting sales targets and managing an active pipeline. Organization: Strong time-management and organizational skills with high attention to detail. Local Mobility: Comfortable working on-site, conducting client site visits, and traveling locally within Calgary and surrounding areas. Must hold a valid driver’s license, reliable transportation, and eligibility to work in Canada. Compensation & Benefits Base Salary + Commission: Competitive base salary paired with commission on all new commercial revenue brought in (uncapped earning potential for top performers). Clear Terms: Full commission details provided upfront and written into your employment agreement. What We Provide Operational Excellence: Established operations and dedicated cleaning crews ready to deliver high-quality results on what you sell. Sales Support: Proposal and quoting support, modern CRM/sales tools, and strong marketing support backed by a solid regional reputation. Career Growth: Clear opportunity to step into leadership roles as our commercial division expands. You May Be a Fit If You: Have B2B sales experience in cleaning, facility services, property management, or related industries. Hold existing relationships with Calgary-area property or facility managers (a strong asset). Are comfortable with outreach, cold calls, client meetings, negotiation, and closing. Are self-directed, persistent, and accountable for achieving sales goals. Value building long-term client relationships over quick, one-off sales.

What you’ll do

Identify and win new commercial cleaning business through prospecting, lead generation, outreach, networking, site visits, and customized proposals and quotes. Manage existing accounts, coordinate with operations to meet service expectations, track sales performance, and grow long-term client relationships.

Requirements

Candidates should have proven B2B sales and account management experience, ideally in commercial cleaning, facility management, property management, or another service industry, with a record of meeting sales targets and managing a pipeline. Strong communication, organization, and follow-up skills are required, along with local travel capability, a valid driver's license, reliable transportation, and eligibility to work in Canada.

Benefits

• Uncapped Commission Potential • Sales Support • Career Growth Opportunities

Listed skills

• Time management · Preferred
• Organization · Preferred
• Account Management · Preferred
• Negotiation · Preferred
• Communication · Preferred
• Relationship Building · Preferred
• Business development · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business Development
• B2B Sales
• Lead Generation
• Prospecting
• Account Management
• Client Retention
• Relationship Building
• Proposal Preparation
• Quoting
• Negotiation
• Pipeline Management
• Sales Performance Tracking
• Communication
• Time Management
• Organization
• Local Networking

Job areas

• Sales
• Customer Service & Support
• Management & Leadership