Fitness Floor Staff

Job summary

Supervise the fitness floor, ensure participant safety, deliver fitness programs and orientations, and provide welcoming customer service while promoting memberships and services. Complete administrative and facility duties, respond to emergencies, report incidents, and support promotional events and compliance with policies and safety procedures.

Job details

Number of Positions: 15 Job Type: Management and Administration/Union Number of Positions: 15 Department: COMMUNITY SERVICES Division: Recreation Hourly Rate: $22.42 Job Status and Duration: Part Time (PT), Temporary (T), vacancy for months Hours of Work: 24 hour workweek / shift work / variable hours flexibility to work evenings, weekends and holidays is required Location: City Hall - Various locations Closing Date: 11/01/2026 Notice to Internal Applicants: To ensure your application is processed as internal, please submit your application using your City of Brampton work email address Primary Function This position reports to the Recreation Programmer and/or Recreation Coordinator. You will be responsible to supervise the fitness floor, deliver high quality fitness experiences and promote membership opportunities that are stimulating and enjoyable for all participants. Responsible for the safety and wellbeing of all participants at all times. Position Duties Supervise the fitness floor, engaging with participants to promote a positive experience and ensuring everyone’s safety Conduct tours of the fitness centre and promote memberships and services Provide a high level of front line customer service including greeting and engaging participants Perform consultations/orientations according to City of Brampton protocol Maintain complete vigilance while on duty and be responsive to any emergency situation Deliver fitness programs following required standards Complete administrative duties in a timely manner (eg. attendance, incident/accident reports, opening and closing procedures) Maintain a safe and tidy program space ensuring equipment is set-up and stored appropriately Report all concerns, accidents and incidents to immediate supervisor and take appropriate action Participate in on-site and off-site promotional and community events Maintain an understanding of department programs and services Understand, adhere to, and enforce Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards for all participants and staff Attend meetings/training as required Performs other duties as assigned Selection Criteria Minimum 18 years of age Registered Kinesiologist, Certified Personal Trainer or Fitness Instructors Certification from an accredited organization Degree/Diploma in Physical Education/Kinesiology/Recreation considered an asset Current Standard First Aid / CPR OR Intermediate First Aid with CPR-C and AED from an accredited organization, or the ability to obtain within 1 month of date of hire Exceptional customer service and communication skills Additional Information Various tests and/or exams may be administered as part of the selection criteria. Interview: Our recruitment process may be completed with video conference technology. If this opportunity matches your interest and experience, please apply online by clicking the apply now button by (11/01/2026) and complete the attached questionnaire. We thank all applicants; however, only those selected for an interview will be contacted. The City of Brampton requires all applicants to have a valid Criminal Record and Judicial Matters Check (Level 2) or a Vulnerable Sector Check (if 18 years of age or older) issued from their local police department, dated within the last six (6) months. All checks must indicate for the purpose of employment. As part of the application process, applicants will be invited to complete a self identification survey. The survey is voluntary. Participation in the survey will have no impact on hiring decisions. All information collected is confidential and will not be shared with the hiring manager. The surveys will be anonymized and will be kept separate from applicant or employee files, such that the individuals who completed the surveys will not be identifiable. The results of the survey will assist in the analysis of disaggregated metrics for organizational planning purposes and our commitment to advance and foster diversity, equity, and inclusion. The City may use anonymized data to produce aggregate reports for internal or external use. The City of Brampton uses email to communicate with applicants for open job competitions. It is the applicant's responsibility to include an updated email address that is checked daily and accepts emails from unknown users. Time sensitive correspondence is sent via email (i.e. testing bookings, interview dates) and it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the employment opportunity and your application will be removed from the competition. If you would like to request content in an alternate format, please contact the Accessibility office by submitting a new Alternate Format Request.

What you’ll do

Supervise the fitness floor, ensure participant safety, deliver fitness programs and orientations, and provide welcoming customer service while promoting memberships and services. Complete administrative and facility duties, respond to emergencies, report incidents, and support promotional events and compliance with policies and safety procedures.

Requirements

Applicants must be at least 18 and hold a Registered Kinesiologist designation, an accredited personal training or fitness instructor certification, and current qualifying first aid and CPR credentials or be able to obtain them within one month of hire. Exceptional customer service and communication skills are required; a degree or diploma in physical education, kinesiology, or recreation is an asset.

Listed skills

• Customer service · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Fitness Floor Supervision
• Customer Service
• Communication
• Participant Safety
• Fitness Consultations
• Fitness Orientations
• Fitness Program Delivery
• Emergency Response
• Membership Promotion
• Administrative Reporting
• Equipment Setup and Storage
• Incident Reporting
• Health and Safety Compliance
• Community Event Promotion

Job areas

• Sports & Recreation
• Customer Service & Support
• Government & Public Sector
• Security & Safety

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