Administrative Assistant IV, Policing Support Services

Grande Prairie, AB
On-site
Posted Oct 26, 2026
1 position

$37–$48 / hour

Opens LinkedIn

Employment type: Internship / apprenticeship
Experience level: Entry, Junior · 0+ years
Minimum education: Professional degree
Apply by: Nov 13, 2026
Posting language: English
Working hours: 40 hours per week
Seniority: Entry level

Job summary

Provide frontline administrative and operational support to police officers, responding to requests through phone, radio, email, and internal messaging. Conduct database searches and enter information in policing and justice systems, call out support units, and monitor communications from other law enforcement agencies.

Job details

Detailed Job Description The Grande Prairie Police Service is seeking a highly organized, detail-oriented, and resilient Administrative Assistant IV to join our Operational Support team. This is not a typical administrative position. As a critical member of our 24/7 operations, you will provide frontline operational support to police officers, helping ensure officer safety, public safety, and the efficient delivery of policing services throughout our community. You will be responsible for managing multiple priorities simultaneously, processing time-sensitive information, and supporting active police operations in a fast-paced environment where accuracy and professionalism are essential Position Responsibilities Responding to requests for assistance from police officers via phone, radio, email and/or internal messaging. Conducting database searches an entering information in policing and justice systems, including the Canadian Police Information Centre (CPIC), Police Records Management System and the Justice Online Information Network (JOIN). Call out support units as required. Monitor and respond to messages from other police agencies and law enforcement partners. Performing other administrative and operational support duties as assigned. Required Qualifications Business Administration Diploma or Office Administration Certificate from a recognized educational institution An equivalent combination of education and experience working in a busy office environment may be considered. Ability to obtain and maintain an Enhanced Security clearance Strong computer skills and experience working with multiple databases and software applications. Flexibility with hours of work is necessary as this position in staffed 24 hours per day, 7 days a week, including all statutory holidays. Preferred Qualifications Previous experience working within a law enforcement, emergency services, or public safety environment. current RCMP/Police Enhanced Security Clearance. Experience using; Police Records Management Systems Canadian Police Information Centre - CPIC Justice Online Network - JOIN Experience working in a high call volume, deadline driven environment Competencies To be successful in this role, you will demonstrate; Teamwork Communication Interpersonal Skills Verification and Accuracy Reliability Decision Making Problem Solving Initiative Adaptability Stress Tolerance Critical Thinking Confidentiality and Professional Judgement Hours This position is staffed 24 hours per day, 7 days per week. The Standard Rotation Consists Of Two (2) day shifts followed by two (2) night shifts, working 12-hour shifts, with scheduling determined by operational requirements and the immediate supervisor. Compensation Salary range $37.02 - $47.86 per hour as per the Out-of-Scope Agreement. Benefits Comprehensive benefits package. What We Offer | City of Grande Prairie (cityofgp.com) Diversity & Inclusion The City of Grande Prairie is committed to building and sustaining an inclusive work environment composed of individuals with unique experiences, perspectives, talents, and contributions who welcome, support, respect and value all members of the community. Selection Process We appreciate your interest in our organization, and we thank you in advance for your application. Candidates selected for an interview will be notified via phone or email. To apply for this position, please utilize the "Apply Now" tab on this web page to submit your comprehensive cover letter and up-to-date resume. Our application review process includes a thorough evaluation of all submissions. Short-listed candidates will be contacted for interview scheduling. This posting will be open until a suitable candidate(s) is/are found. This posting may be used to fill more than one position. Note: After submitting your application and uploading your resume, you should expect to receive an email confirmation indicating that your application for this position has been successfully submitted. If you receive this email, there is no need for any additional contact with us regarding this position. To efficiently manage the high volume of applications we receive for each job posting, we are unable to address job-specific inquiries prior to the interview stage. However, if you progress to the job interview stage, we will gladly answer any questions you may have. About Us Click here to learn more about what our organization has to offer.

What you’ll do

Requirements

A Business Administration diploma or Office Administration certificate is required, although equivalent education and experience in a busy office may be considered. Candidates need strong computer and database skills, the ability to obtain and maintain Enhanced Security clearance, and flexibility to work rotating 12-hour day and night shifts; law enforcement or public safety experience and familiarity with CPIC, police records systems, or JOIN are preferred.