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- Employment type
- Full-time
- Experience level
- Senior · 5+ years
- Minimum education
- College diploma
- Posting language
- English
- Working hours
- 35 hours per week
- Seniority
- Mid-Senior level
Job summary
Supervise daily maintenance services for rental housing, including repairs, inspections, work orders, contractor oversight, invoice approvals, and preventive maintenance. Lead maintenance staff, address tenant and stakeholder concerns, and ensure compliance with health and safety, fire, and other applicable requirements, including responding to after-hours emergencies.
Job details
Job Description Section: Maintenance Services Division: Housing Operations Department: Community Services Initial Reporting Location: 10 Elm Street Job Status: Permanent Position Number of Vacancies: 1 Union Affiliation: Non union Hours of Work: 70 hours bi-weekly Shift Work Required: Some shift work may be required, and the successful candidate must be able to participate in an on-call rotation Range of Pay: Group 11 - $3,293.50 to $3,877.30 bi-weekly The start date will follow the selection process. A vulnerable sector check is required for this position and will be requested by the Hiring Manager should you be the candidate of choice. Please do not submit your vulnerable sector check with your application. Main Function: Effectively supervise the daily maintenance delivery services for Rent Geared to Income housing units in accordance with established standards, policies and procedures including maintenance delivery, resolution of tenancy issues, contract administration and GSHO Occupational Health and Safety Program compliance. Characteristic: Under the general supervision of the Manager of Maintenance Services. Duties Review existing processes and systems and remove any barriers to ensure effective maintenance management business delivery that meets Greater Sudbury Housing Operations (GSHO) goals. Review after hours answering service calls daily to monitor compliance of policies, procedures, and prompt customer service and ensure work is completed. Coordinate the repairs, upgrading and daily maintenance of rental units and properties throughout the City of Greater Sudbury (CGS) including vacant units. Assess all requests for repairs or unit upgrades from tenants and staff and determine and implement the appropriate action to be taken, making recommendations when appropriate. Perform maintenance inspections of rental units, buildings, grounds and building systems and components. Issue and authorize work orders to staff and contactors within established limits and authorization levels. Request, and receive estimates and written quotes of work to be carried out. Monitor and inspect work performed by contractors and maintenance staff to ensure compliance with instructions and standards. Verify and approve invoices for repairs and maintenance provided by vendors. Resolve any difficulties that may arise and respond to any complaints from contractors, staff, tenants, and the general public regarding the quality of work done or hazards that may be present. Assist with staff job performance issues. Ensure that the most cost-effective repair methods are used and make recommendations to the Manager of Maintenance Services regarding capital expenditures required. Maintain and administer the Best Key System and hardware within established policies and procedures. Maintain and administer the Keyscan System within established policies and procedures. Ensure that staff and properties are in compliance with all Health and Safety regulatory requirements through inspections and training. Participate in the Joint Health and Safety Committee. Ensure a safe environment and provide security to tenants, visitors, contractors, service providers and the general public. Ensure compliance with the Fire Code, by conducting fire drills, establishing, and maintaining fire safety and emergency evacuation plans and maintaining emergency equipment in good working order. Investigate and follow up on cases of personal injury, workplace accidents or property damage by completing an accident report, incident reports and Form 7, and provides pertinent information to insurance adjusters, W.S.I.B. and legal counsel. Interview, train, direct, motivate and evaluate bargaining unit staff and summer student employees. Provide client service by resolving maintenance complaints, responding to enquiries by taking appropriate action including site visits, office interviews, etc. Coordinate and supervise the implementation of the GSHO preventative maintenance program. Defend GSHO’s position in Landlord and Tenant Board hearings for maintenance applications made by tenants. Ensure compliance with maintenance processes and policies to ensure consistent application of rules and regulations. Participate in the management on call rotation after office hours. Respond to major emergencies after office hours. Develop and maintain a thorough working knowledge of CGS’s Safety Manual and the applicable Provincial Legislation listed therein. Perform other related duties as required. Note: The above duties are representative of a typical position and are not to be construed as all inclusive. Qualifications Education and Training: College Diploma in a related discipline (e.g., business administration, carpentry and renovation techniques, pre-trades) from a recognized Community College with Canadian accreditation. Licenced in a related maintenance construction trade (electrical, plumbing, heating, air conditioning) would be considered an asset. Additional education initiatives to update and expand competencies. Experience Minimum of five (5) years of related building maintenance experience, two (2) of which should be in the supervision of general maintenance of facilities and equipment. Supervisory experience in a unionized environment considered an asset. Demonstrate practical abilities and general maintenance and working knowledge of plumbing, heating, electrical and carpentry trades. Demonstrate supervisory and administrative skills. Must possess a working knowledge of the Occupational Health and Safety Act. Knowledge Of CGS’s priorities. Applicable legislation and related regulations. Current and emerging management issues within CGS as they affect the Division. Best practices within areas of responsibility. Abilities To Understand and meet the needs of customers. Set and achieve high standards for the Division. Create enthusiasm and motivation for employees in the Division. Balance conflicting demands from stakeholders. Manage conflict, mediate disputes, and assist in reaching consensus. Personal Suitability Mental and physical fitness to perform essential job functions. High tolerance to change and ambiguity. Confidence and enthusiasm. Personal commitment to address the demands of the stakeholders. Language Excellent use of English; verbally and in writing. French verbal skills highly desirable; written skills an asset. Other Requirements May require the use of a personal or CGS vehicle on CGS business. Must be physically capable of operating a vehicle safely, possess a valid driver’s license, have an acceptable driving record, and personal insurance coverage. Provide, at own cost, a Vulnerable Sector Check. Competencies: (click to view) Competency Library - Level 2 Proficiency (Supervisory) How To Apply If you are viewing this job posting through a website other than the City of Greater Sudbury's, please visit www.greatersudbury.ca/jobs to apply online. We must receive your resume before 11:59 p.m. on Thursday, October 22, 2026. For those providing a French language resume, please also include an English version. Click on the Apply for Job button. Follow the step by step application process. Ensure you attached a cover letter and resume. Acceptable file types are: .doc .docx .txt .pdf .rtf Once completed, review your application and click on the Submit button. Upon submission of your application, you will get a confirmation on the screen that your application has been successfully submitted. You will also receive an e-mail confirmation to the e-mail address on your profile. All applicants are thanked for their interest in this position. Only those selected for an interview will be contacted. If contacted, and you require a disability related accommodation in order to participate in the recruitment process you must advise the Hiring Manager. Live outside Canada or new to Canada? The City of Greater Sudbury is dedicated to maintaining a fair, inclusive, and equitable work environment and our City welcomes qualified applicants from anywhere. To learn more about working in Canada, visit this webpage: Applicants Living Outside of Canada (greatersudbury.ca) Contact Us For technical difficulties, issues, questions or accommodations with an application made online email myJOBS@greatersudbury.ca
What you’ll do
Supervise daily maintenance services for rental housing, including repairs, inspections, work orders, contractor oversight, invoice approvals, and preventive maintenance. Lead maintenance staff, address tenant and stakeholder concerns, and ensure compliance with health and safety, fire, and other applicable requirements, including responding to after-hours emergencies.
Requirements
Requires a related college diploma and at least five years of building maintenance experience, including two years supervising general maintenance of facilities and equipment. Candidates need practical knowledge of building trades, supervisory and administrative skills, and working knowledge of occupational health and safety legislation; a valid driver's license and vehicle access may also be required.
Listed skills
- Supervision · Preferred
- Preventive Maintenance · Preferred
- Conflict Resolution · Preferred
- Customer service · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Building Maintenance
- Facilities Maintenance
- Supervision
- Staff Training and Evaluation
- Contract Administration
- Work Order Management
- Preventive Maintenance
- Occupational Health and Safety
- Fire Safety and Emergency Planning
- Plumbing
- Heating and Air Conditioning
- Electrical Maintenance
- Carpentry
- Conflict Resolution
- Customer Service
- Key and Access Control Systems
Job areas
- Management & Leadership
- Trades
- Construction
- Government & Public Sector
- Security & Safety
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