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- Employment type
- Part-time
- Experience level
- Mid-level · 2+ years
- Minimum education
- Professional degree
- Posting language
- English
- Working hours
- 30 hours per week
Job summary
The position provides customer services including receiving admissions, payments, registrations, and rental bookings while responding to public inquiries. Additionally, the role assists in maintaining records and files for the City and provides support services for department operations.
Job details
The City of Humboldt is currently seeking to a Permanent, Part-time Customer Service Representative based at the Humboldt Uniplex. This position will be scheduled between 15 and 30 hours per week. This position will work as part of a team of Administrative staff members within the Humboldt Uniplex. The Administration team is responsible for many of the day-to-day core functions of the City and works closely with Management and other City staff. The position provides customer services including, but not limited to; receiving admissions, payments, registrations, rental bookings, and responding to public inquiries. The position will assist in maintaining records and files for the City and provide support services for the department operations. Qualifications: Certificate or Diploma in Office Administration or a related field of study Proficiency in Computer Software; booking programs, registration programs, word processing, spreadsheets, and accounting Ability to provide record keeping, administration, and filing Team player with excellent communication and customer service skills Strong analytical and problem-solving abilities Satisfactory Criminal Record Check Compensation & Hours of Work: This is an in-scope (union) position with a starting wage of $21.64/hour (2025 rate) Employees are eligible for the employer matched defined pension plan and a free leisure pass Hours of work will be primarily evening and weekend shifts
What you’ll do
The position provides customer services including receiving admissions, payments, registrations, and rental bookings while responding to public inquiries. Additionally, the role assists in maintaining records and files for the City and provides support services for department operations.
Requirements
Candidates must hold a certificate or diploma in Office Administration or a related field and demonstrate proficiency in computer software such as word processing and accounting. Strong communication, analytical, and problem-solving skills are required, along with a satisfactory criminal record check.
Benefits
- Employer matched defined pension plan
- Free leisure pass
Listed skills
- Customer service · Preferred
- Filing · Preferred
- Problem solving · Preferred
- record keeping · Preferred
- Office Administration · Preferred
- Communication Skills · Preferred
- Accounting · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Customer service
- Office administration
- Computer software proficiency
- Booking programs
- Registration programs
- Word processing
- Spreadsheets
- Accounting
- Record keeping
- Filing
- Communication skills
- Analytical abilities
- Problem-solving
- Office Administration
- Support Services
- Record Keeping
- Management
- Customer Service
- Communication
- Word Processing
- Problem Solving
- Operations
Job areas
- Customer Service & Support
- Administrative
- Government & Public Sector
- Sports & Recreation
- Customer Service Representative
- Customer Service Representative (General)
- Inquiry Clerks
- Customer Service Representatives
