Desk Attendant - Rec Centre - Internal

Job summary

The desk attendant serves as the primary point of contact for customers, managing reception, cashier duties, and membership registrations. They provide information on recreation services while ensuring a professional and welcoming environment for all visitors.

Job details

City of Kenora Internal Job Posting Desk Attendant Job Title: Desk Attendant Division: Recreation and Culture Location: Kenora, Ontario Salary: $27.82/hr Benefits: In accordance with Collective Agreement Hours of Work: In accordance with Collective Agreement Position Status: 2 Part-Time, Regular Posted Internally: October 6, 2026 Closing Date: October 14, 2026 The Part Time Desk Attendant will be the first point of customer contact and will be responsible for greeting customers and visitors in a friendly, professional manner and directing the visitor to the appropriate person if required. Responsible for delivering customer service in all front-line duties including reception, cashier, registration and membership accounts. Delivers a wide range of information on recreation services that are customer-focused and cost-efficient. Qualifications: Must have Grade 12 Diploma or equivalency. A minimum of one (1) year receptionist/switchboard experience A minimum of one (1) year computer related experience in a work environment Proficient with Microsoft Word and Excel Current Standard First Aid Certificate (Red Cross, LSS or St. John Ambulance) or willing to obtain Working knowledge of computers, facsimile machine, and photocopier and switchboards Demonstrated cash handling experience Ability to communicate effectively verbally and in writing Ability to work independently and as member of a team Ability to get along well with others including supervisors, co-workers, members of the public and other partners in service The City of Kenora is an equal opportunity Employer and committed to building a workforce that reflects the rich diversity of the community we serve. We encourage applications from all qualified individuals including members of groups with historical and/or current barriers to equitable employment, including but not limited to, Indigenous Peoples, members of racialized communities or visible minorities, persons with visible and/or invisible disabilities, diverse sexual and gender identities, orientations and/or expressions, and others who may contribute to the further diversification of ideas. The City of Kenora is committed to providing accommodation in all aspects of the recruitment and selection process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation, please advise the Human Resources department in advance to ensure your participation in the recruitment and selection process. Personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and is used to determine eligibility for potential employment. We thank all candidates for their interest, however only those selected for an interview will be contacted.

What you’ll do

The desk attendant serves as the primary point of contact for customers, managing reception, cashier duties, and membership registrations. They provide information on recreation services while ensuring a professional and welcoming environment for all visitors.

Requirements

Candidates must possess a Grade 12 diploma or equivalent and at least one year of experience in reception or switchboard operations. Proficiency in Microsoft Office and a valid Standard First Aid certificate are also required.

Benefits

• In accordance with collective agreement

Listed skills

• Customer service · Preferred
• Teamwork · Preferred
• First Aid · Preferred
• Cash handling · Preferred
• Microsoft Excel · Preferred
• Communication · Preferred
• Microsoft Word · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Reception
• Cashier
• Registration
• Membership accounts
• Customer service
• Microsoft Word
• Microsoft Excel
• First aid
• Switchboard operation
• Cash handling
• Communication
• Teamwork
• Cash Handling
• Professionalism
• First Aid Certification
• American Red Cross (ARC) Certification
• Ambulances
• Customer Service
• Switchboard Operator
• Greeting Customers

Job areas

• Customer Service & Support
• Sports & Recreation
• Administrative
• Government & Public Sector
• Desk Attendant
• Membership Sales Representative
• Commercial Sales Representatives
• Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

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