Receptionist Clerk-DO013

Job summary

The receptionist clerk performs clerical and customer support tasks, including managing telephone inquiries and in-person visitors. They also assist with scheduling, documentation, cash handling, and general administrative support for the facility.

Job details

File Number: 4022 Employee Group: Dearness Clerical Service Area: Social and Health Development Division: Long-Term Care ​Job Type: Full-Time Temporary (up to 1 year) # of Openings: 1 Summary of Duties: Under the direction of the Senior Manager, Support Services and Business Operations or designate, performs clerical and customer support tasks within the home. Provides back up support to other general clerical tasks as required. Work Performed: Provides exceptional customers service when receiving and directing incoming telephone inquiries and assisting in person visitors. Performs a variety of clerical documentation support activities, such as: supports the preparation and delivery of internal and external communications, completes photocopying, typing minutes and reports as required, supports employee and resident filing/ sorting on units and in other home areas, posts information in the home as directed, prepares and distributes the weekly on-call list and distributes mail. Supports scheduling activities as required, such as: receiving, replacing and documenting staff replacement calls; typing assignments and filing Operates the public address system during emergencies as required. Assists with and is knowledgeable about prescribed fire procedures. Receives cash and maintains accurate records for Home related ticket sales. Assists transportation and appointment bookings for residents/ clients as needed. Books, and assists with onsite tours as required. Updates memorial trees. Performs other related duties as assigned. . . Educational Qualifications: Ontario Secondary School Diploma with a commercial option or equivalent. Completion of a formal course of study reasonably related to the job supplemented by training or experience on the job. Demonstrated proficiency in Microsoft Office products, spreadsheets and various software. Compensation & Other Information: Start: $20.69/hr910 hrs: $22.49/hr1820 hrs: $24.52/hr2730 hrs: $25.47/hr3640 hrs: $26.44/hr4550hrs: $27.41/hr This posting is for (1) temporary full-time opportunity for up to one year. This position is in-person at the Dearness Home Long-Term Care Facility- 710 Southdale Rd E, London, ON N6E 1R8. Police Record Check The successful applicant will be required to obtain a Vulnerable Sector Police Check (VSC) dated within the last 6 months.

What you’ll do

The receptionist clerk performs clerical and customer support tasks, including managing telephone inquiries and in-person visitors. They also assist with scheduling, documentation, cash handling, and general administrative support for the facility.

Requirements

Candidates must possess an Ontario Secondary School Diploma with a commercial option or equivalent. Proficiency in Microsoft Office products and various software is required, along with the ability to obtain a Vulnerable Sector Police Check.

Listed skills

• Customer service · Preferred
• Microsoft Office · Preferred
• Data entry · Preferred
• scheduling · Preferred
• Filing · Preferred
• Cash handling · Preferred
• record keeping · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Clerical support
• Microsoft Office
• Spreadsheets
• Data entry
• Telephone inquiries
• Scheduling
• Filing
• Typing
• Cash handling
• Record keeping
• Communication
• Support Services
• Business Operations
• Customer Support
• Clerical Works
• Sales
• Long-Term Care
• Sorting

Job areas

• Administrative
• Healthcare
• Customer Service & Support
• Clerk/Receptionist
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks

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