26-130 Development Services Technician

Maple Ridge, British Columbia DEVELOPMENT SERVICES TECHNICIAN POSITION OVERVIEW We are looking for an Auxiliary Development Services Technician to join our team! We require a positive team member with strong communication, conflict resolution skills, and superior customer service orientation. In this dynamic position, the successful incumbent will be part of a team providing direct in person service to customers with a variety of technical enquiries regarding planning, building, and engineering related bylaws.. from residents, builders, and professionals in the development industry. You will be responsible for reviewing and processing various documents relating to various types of permits, applications, building inspections and approvals, scheduling inspections, creating and maintaining data files and systems, and providing administrative support for the effective operation of the Planning and Building department.In This Role You Will: Assisting customers at the counter or over the phone with detailed responses to enquiries, including zoning and building regulations, water services, policies, procedures, building permit process and inspection requirements, the GIS mapping system other information sources, and the roles and requirements of other departments and agencies.This role also ensures accurate and complete application documentation, explaining deficiencies and requirements for acceptance, calculating fees, issuing permits, and ensuring all fees and charges are paid. Our ideal candidate is:A strong communicator with a service-oriented approach, able to engage effectively with diverse stakeholders. Strong knowledge and proficiency in MS Office 365 DESIRABLE TRAINING AND EXPERIENCEHigh school graduation supplemented by introductory technical courses related to the work, plus considerable related experience, OR an equivalent combination of training and experience. KNOWLEDGE, SKILLS, AND ABILITIESConsiderable knowledge of the departmental and divisional procedures, bylaws, rules and regulations related to the work performed. Considerable knowledge of development, zoning, utilities, building and licensing bylaws and regulations as related to the work performed. Sound knowledge of the responsibility of other departments and outside agencies as they relate to the work performed.Ability to deal effectively with a variety of internal and external contacts in processing inquiries and in providing a variety of information and related services. Ability to work with manual and electronic data management systems. Ability to read and understand plans and drawings related to the work performed. Ability to prepare and maintain reports, maps, records, and related material. Ability to perform assigned duties with minimal supervision. HOURS OF WORK This is an auxiliary position with no ongoing schedule of hours.EQUITY STATEMENT At the City of Maple Ridge, we are dedicated to cultivating an inclusive culture that actively values and embraces diversity. We strive to attract and retain a talented, diverse workforce that is broadly reflective of the community we proudly serve. Accommodations are available on request for candidates taking part in all aspects of the selection process by contacting [email protected] WE OFFER YOU The City of Maple Ridge is a great place to work with competitive compensation packages that include the Municipal Pension Plan, a strong employee wellness program and the opportunity for professional career growth and professional development. If you want to help shape a growing community in a municipality that strives for service excellence, then this is the position for you.We thank all applicants for their interest, however, only those under consideration will be contacted.

The role involves providing in-person and phone support to customers regarding planning, building, and engineering bylaws. Responsibilities include processing permit applications, scheduling inspections, and maintaining departmental data files.

Candidates should have a high school diploma supplemented by technical courses and considerable related experience. Proficiency in MS Office 365 and the ability to interpret technical drawings and bylaws are required.

• Municipal Pension Plan • Employee Wellness Program • Professional Career Growth • Professional Development

• Customer servicePreferred
• CommunicationPreferred

Identified from the job description. Confirm important requirements above.

• Communication
• Conflict Resolution
• Customer Service
• Zoning Regulations
• Building Regulations
• MS Office 365
• GIS Mapping
• Permit Processing
• Data Management
• Plan Reading
• Report Preparation
• Administrative Support

• Government & Public Sector
• Administrative
• Customer Service & Support
• Engineering
• Construction

Minimum education

High school

Minimum experience

2+ years

Apply by

Sep 12, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Entry level