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- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Minimum education
- Professional degree
- Apply by
- Oct 29, 2026
- Posting language
- English
- Working hours
- 35 hours per week
Job summary
The Fitness Supervisor leads the development and delivery of community fitness programs while managing part-time staff and facility operations. They are responsible for budget oversight, ensuring high-quality customer service, and maintaining safe, inclusive environments across city recreation sites.
Job details
Req ID: 28703Vacancy Type: Permanent Number of Positions: 1 Closing Date: 10/28/2026Job Summary The City of Mississauga is seeking a Fitness Supervisor to lead the development and delivery of diverse fitness programs that reflect the needs, interests and experiences of our community. Reporting to the Fitness Manager, you will work with an experienced team of industry professionals to coordinate fitness programs and initiatives across the city. You will also contribute as part of a facility team, supporting the day-to-day operation of the facility, programs and staff while fostering a welcoming, accessible and inclusive environment that promotes positive community experiences and excellent customer service.Duties and Responsibilities Initiate, design and deliver quality programs that encourage and support healthy, active living for community residents Lead a diversified part-time staff team, including exercise counsellors, personal trainers and group exercise instructors, while identifying opportunities for volunteers and student internship placements Hire, coach, train, schedule and supervise staff, ensuring the delivery of safe, effective and high-quality programs and services Manage, monitor and recommend annual operating budgets, maintain financial accountability, provide budget forecasts, and strive to achieve established targets. Monitor, prepare and approve part-time payroll and provide reports as required Participate as part of the facility and building supervisory teams, including Manager on Duty shifts, to ensure the effective supervision of facilities, programs and staff while maintaining excellent public relations and customer service Ensure a coordinated approach to service delivery, facility and space utilization, and identify opportunities to maximize participation and cross-program collaboration Develop and participate in outreach initiatives that introduce fitness concepts and healthy living opportunities to the community and encourage community involvement in recreation services Provide timely and effective resolution of customer concerns and complaints using sound judgment, decision-making and communication skills Prepare for, respond to and follow up on accidents, incidents and emergency situations in accordance with corporate policies and procedures Work collaboratively with the Supervisor of Operations and Facility Manager to ensure a high standard of facility cleanliness, maintenance and readiness Maintain strong working relationships with internal and external stakeholders, including customer service, parks, human resources, standards and training, community development and partner organizations Ensure compliance with all applicable City of Mississauga Recreation and Culture standards, corporate policies, procedures and legislative requirements Maintain all required statistics and prepare reports, evaluations and recommendations as required Participate in business unit, divisional and departmental initiatives, projects and working groups that support organizational priorities Perform other related duties as assigned Skills and Qualifications Degree or diploma in Recreation, Physical Education, Kinesiology, or validated equivalent, with a minimum of three years full-time related experience Current certification in personal training and/or group exercise through CSEP, CANFIT PRO, CPTN, OFC, ACSM or validated equivalent Demonstrated knowledge of and experience with program design and delivery, program maintenance software (example: ActiveNet, Perfect Minds, etc.), customer service, budget management, partnership program delivery and volunteer group dynamics Must have excellent written and oral communication skills Ability to work in a changing team environment and also possess an interest in professional development Must hold a valid and current Intermediate First Aid or Standard First Aid certification with CPR C & AED from a recognized WSIB-provider or must hold a valid and current Basic First Aid or Emergency First Aid with CPR C & AED from a recognized WSIB-provider, at the employee’s expense. Able to support other areas within the facility team Ability to travel between multiple recreation sites within the city for time-sensitive work-related travel. Hourly Rate/Salary: $ 91,701.00 - $ 122,268.00Hours of Work: 35Department/Division/Section: CMS/Community Services Dept , CMS/Recreation & Culture Division , Program DeliveryNon-Union/Union: Non Union Applicants applying to this posting may be considered for the same position(s) should another vacancy occur within six months from the date of this posting, unless the requirement to repost is expressed differently in a Collective Agreement.If you are selected for an interview and your proposed transfer or promotion results in a real or perceived conflict of interest in relation to the Employment of Relatives Corporate Policy and Procedure, you must notify the Human Resources Representative as soon as possible.If you are selected for an interview you are expected to disclose all current positions held in the City, whether full time or part time. AI (Artificial Intelligence) The City of Mississauga may use artificial intelligence (AI) technology in sourcing and/or screening candidates for some positions; however, it is not used in selecting final candidates Candidates are expected to complete interviews independently to ensure an equitable assessment. The use of AI-generated responses, AI assistants, transcription tools, or third-party coaching technologies during interviews is prohibited, unless supported by an approved accommodation and may result in disqualification from the recruitment process. AccommodationsThe City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.If selected to participate in the recruitment, selection and/or assessment process, please complete the following Accommodation Request Form and have it emailed to recruitment.accommodation@mississauga.ca citing the Job ID and Job Title. This will inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. Equity, Diversity and InclusionThe City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.Learn more about the City’s commitment to Equity, Diversity and Inclusion.
What you’ll do
The Fitness Supervisor leads the development and delivery of community fitness programs while managing part-time staff and facility operations. They are responsible for budget oversight, ensuring high-quality customer service, and maintaining safe, inclusive environments across city recreation sites.
Requirements
Candidates must possess a degree or diploma in Recreation, Physical Education, or Kinesiology with at least three years of full-time experience. A valid personal training or group exercise certification and current First Aid/CPR/AED certification are required.
Listed skills
- Customer service · Preferred
- Conflict Resolution · Preferred
- Leadership · Preferred
- Communication · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Program design
- Staff supervision
- Budget management
- Customer service
- Fitness instruction
- Facility management
- Public relations
- Conflict resolution
- Payroll administration
- Community outreach
- Emergency response
- ActiveNet
- Perfect Minds
- Leadership
- Communication
- Report Writing
- Budget Management
- Program Design
- Emergency First Aid
- American College Of Sports Medicine (ACSM) Certification
- Accountability
- First Aid Certification
- Physical Education
- First Aid
- Artificial Intelligence
- Budgeting
- Basic First Aid
- Cardiopulmonary Resuscitation (CPR)
- Decision Making
- Cleanliness
- Customer Service
- Community Development
- Public Relations
- Forecasting
- Group Dynamics
- Kinesiology
- Operations
- Personal Trainer Certification
- Software Maintenance
- Coaching
- Statistics
- Verbal Communication Skills
- Transcribing
Job areas
- Sports & Recreation
- Management & Leadership
- Government & Public Sector
- Customer Service & Support
- Administrative
- Fitness Supervisor
- Recreation / Activities Worker
- Fitness and Recreation Instructors and Programme Leaders
- Fitness and Wellness Coordinators
- Personal Service Managers, All Other
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