Recreation Facility Clerk Supervisor

Job summary

As a central hub in the Metro Vancouver area, the City of New Westminster delivers a broad spectrum of urban services to over 92,000 residents. New Westminster is rich in history with a viable and thriving economy and has a population representative of the diversity of the region. The City is staffed by talented and dedicated employees who work together to achieve its strategic vision. We have earned a proud reputation for civic leadership, service delivery, and outstanding employee relations. The City of New Westminster’s Parks and Recreation Department is looking for a friendly, organized,…

Job details

As a central hub in the Metro Vancouver area, the City of New Westminster delivers a broad spectrum of urban services to over 92,000 residents. New Westminster is rich in history with a viable and thriving economy and has a population representative of the diversity of the region. The City is staffed by talented and dedicated employees who work together to achieve its strategic vision. We have earned a proud reputation for civic leadership, service delivery, and outstanding employee relations. The City of New Westminster’s Parks and Recreation Department is looking for a friendly, organized, patient, and experienced Recreation Facility Clerk Supervisor to join the team at Century House. As a member of the team, you will thrive in a fast-paced recreation environment where excellence in customer service is essential. In this role, you will plan, assign, check, supervise, schedule, and participate in the work of a moderate sized group of staff and senior volunteers engaged in front-line services. These include customer service, cashiering, and processing admissions, registrations, and rentals. This is a temporary full-time position for approximately one year. Key responsibilities include: • Preparing and maintaining staff timesheets and various reports for payroll. • Participating in recruitment and employee performance evaluations • Assigning shifts and daily duties to staff to ensure smooth front-desk operations. • Providing information and assistance to the public regarding classes, activities, schedules, fees, refunds, and transfers. • Balancing and reconciling cash and cheque payments for registrations, fees, and rentals. • Processions accounts payable and accounts receivable • Preparing and auditing daily revenue reports. • Ordering and tracking office supplies • Training, supporting, and educating staff on the use of Xplor Recreation • Developing and maintaining procedural manuals and operational guidelines • Supports aspects of financial and program administration for the Century House partner association. If you have the following qualifications and attributes, we want to hear from you: • Completion of Grade 12 or equivalent, including or supplemented by commercial courses- preferably elementary accounting and word processing. Sound related experience, or an equivalent combination of education and experience will be considered. • Sound knowledge of community recreation principles and objectives. • Advanced computer skills relevant to the role, including familiarity with Microsoft Office, Xplor Recreation, Kronos, and POS systems. • Ability to supervise others effectively, make sound decisions, and resolve problems in accordance with City policies and procedures. • Ability to assess and implement new or improved systems and processes that increase efficiency, including staffing and facility scheduling. • Ability to carry out accounting and audit functions for cash receipts from program registrations, bookings, and events. • Proven ability to meet deadlines and work efficiently during peak times. • Capacity to learn and train others on a variety of clerical procedures and ensure work is completed accurately and consistently. • Strong interpersonal and communication skills, with the ability to interact courteously and effectively with the public, staff, and volunteers. • Ability to perform both supervisory and clerical duties independently, with minimal direction. • The successful candidate must be able to pass and maintain a clear Police Information Check with Vulnerable Sector Check.

Listed skills

• staff · Preferred
• Dedicated · Preferred
• Leadership · Preferred
• Organized · Preferred
• Accounting · Preferred
• Customer · Preferred
• Customer service · Preferred
• Accounts receivable · Preferred
• Audit · Preferred
• Communication · Preferred
• Communication Skills · Preferred
• efficiency · Preferred

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