By-Law Enforcement Clerk

Job summary

The position provides frontline customer service by answering inquiries and processing by-law enforcement requests. It also involves administrative tasks such as transcribing minutes, preparing correspondence, and managing cash floats.

Job details

Job Title: By-Law Enforcement Clerk Job Posting Number: 2026-0378 Posting Type: Internal Posting Period: Wednesday, October 28, 2026 at 8:30 AM to Tuesday, November 3, 2026 at 4:30 PM Department: Policy, Gaming, Licensing & By-Law Enforcement Union: C.U.P.E. Local 543 Position Status: Regular Full-Time Job Code: 543383 Grade/Class: 0.09 Number of Positions: 1 Rate of Pay: $27.94 - $32.91 hourly Hours of Work per Week: 35 hours per week Shift Work Required: No Duties and Responsibilities: Reporting to the Supervisor, By-Law Enforcement, the position will be responsible for: Providing frontline customer service to the general public which also includes answering telephone and email inquiries relating to the City’s regulatory by-laws; Typing correspondence, minutes, memoranda, etc. for by-law enforcement; Transcribing minutes for team meetings; Reviewing and prioritizing by-law enforcement requests, and evaluating if potential violations occurred before initiating service requests; Calculating fees for service invoices and preparing forms for shift premiums, as assigned; Preparing registered mail daily; Cash float and balancing; Maintaining a file system in the by-law enforcement area; Performing Occupational Health & Safety duties as outlined in the Corporation’s Health and Safety Program. Performing other related duties as required. Qualifications: Must have an Ontario Secondary School Graduation Diploma plus one (1) year of post-secondary education in a Business, Office Administration or By-Law Enforcement field, or Ontario Ministry of Education equivalencies; OR Must have an Ontario Secondary school Graduation Diploma or Ontario Ministry of Education equivalency plus ten (10) full-time years of experience with the Corporation of the City of Windsor in an Administrative/Secretarial/Clerical position with successful completion of all three (3) levels of the Computer Technology Certificate; Must have over six (6) months of experience in a computerized and customer service office environment utilizing the Microsoft Office Suite of Products, i.e. Word and Excel; Must have cash handling experience; Must have good customer service skills and excellent communication skills; Knowledge of the Amanda system would be considered an asset; Knowledge of the City’s regulatory by-laws would be considered an asset. Physical Demands: The physical demands analysis associated with this job indicates a limited / sedentary level of work. The City of Windsor is an equal opportunity employer committed to fostering a workplace that reflects the diverse community we serve. Who May Apply: Current City of Windsor employees. Eligibility for consideration is determined by the applicable collective agreement and/or current Corporate hiring practices. How to Apply: An online application is available by viewing this posting on Dashboard (Human Resources) Applications must be completed and submitted by no later than the posting period noted. If you require assistance to apply online, please contact recruitment@citywindsor.ca or call (519) 255-6515. Updated: By Human Resources on October 23, 2026. Note: We offer a smoke-free and scent-safe office environment Personal information is collected under the authority of the Municipal Act, c. 25 as amended, and will be used to determine eligibility for employment. In accordance with the Accessibility for Ontarians Act, 2005 and the Ontario Human Rights Code, the City of Windsor will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform the City of Windsor Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

What you’ll do

The position provides frontline customer service by answering inquiries and processing by-law enforcement requests. It also involves administrative tasks such as transcribing minutes, preparing correspondence, and managing cash floats.

Requirements

Candidates must possess an Ontario Secondary School Graduation Diploma plus one year of post-secondary education in a relevant field or equivalent experience. Proficiency in Microsoft Office and previous experience in a computerized customer service environment are required.

Listed skills

• Customer service · Preferred
• Regulatory Compliance · Preferred
• Administrative Support · Preferred
• Cash handling · Preferred
• Microsoft Excel · Preferred
• record keeping · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred
• Communication Skills · Preferred
• Microsoft Office Suite · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Administrative support
• By-law enforcement
• Data entry
• Transcription
• Cash handling
• Microsoft Office Suite
• Word
• Excel
• Communication skills
• Record keeping
• Regulatory compliance
• Amanda system
• Invoicing
• Communication
• Microsoft Office
• Occupational Safety And Health
• Customer Service
• Balancing (Ledger/Billing)
• Computer Science
• File Systems
• Clerical Works
• Cash Handling
• Office Administration
• Memos
• Typing
• Shift Work
• Transcribing

Job areas

• Government & Public Sector
• Administrative
• Customer Service & Support
• Legal
• Law Enforcement Consultant
• Law Clerk
• Legal and Related Associate Professionals
• Judicial Law Clerks

More jobs from City of Windsor