Clerk B - Health Resources

Job summary

Coordinate and maintain Workers’ Compensation claims, timekeeping, documentation, referrals, and case-tracking records while complying with privacy requirements and legislative deadlines. Provide clerical and administrative support to Health Resource Specialists, liaise with employees and the Workers’ Compensation Board, and assist with reporting and statistics.

Job details

Recruitment Details Clerk B – Health Resources Winnipeg Fire Paramedic Service Posting No.: 127507 The City of Winnipeg is a vibrant and dynamic organization with many opportunities! We offer a diverse and welcoming work environment that delivers quality services to our citizens. Department: Winnipeg Fire Paramedic Service Designated Work Location: 180 King Street, 100% on site Position Type: Up to 3 Temporary, Full-time Positions until December 31, 2027 Salary: $1,798.29 - $2,105.55 biweekly as per the Clerk B classification Posting No.: 127507 Closing Date: November 6, 2026 Providing a wide range of services to over half of all Manitobans, The City of Winnipeg is one of the largest employers in Manitoba. We provide a comprehensive range of benefits and career opportunities to our employees. These include competitive salaries, employer-paid benefits, dental and vision care, pension plans, and maternity/parental leave programs. Additionally, we offer education, training, and staff development opportunities to ensure that our employees are equipped with the necessary skills to advance in their careers. Our Benefits web page provides detailed information about the benefits we offer, and we encourage you to visit it for further information at City of Winnipeg Benefits . We take pride in fostering a , diverse , safe, and healthy workplace where our employees can thrive and achieve their full potential. The City is committed to attracting and retaining a diverse skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity groups that have been and continue to be underrepresented at the City; Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2SLGBTQQIA+ Peoples and Newcomers are encouraged to self-declare. For the purpose of this recruitment, Equity may be a factor in selection. Consideration will be given to Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2SLGBTQQIA+ Peoples and Newcomers. In accordance with the applicable collective agreement(s), recruitment and promotion provisions will be considered prior to applying equity strategies. Where permitted, preference will be given to qualified applicants who self-identify as members of the equity group(s) listed above. Requests for Reasonable Accommodation will be accepted during the hiring process. Preference to internal applicants may be applied. Job Profile Under the direction of the Senior Clerk, the Clerk B - Health Resources provides daily administrative support within the Health Resource Program including Worker’s Compensation Board (WCB) related timekeeping and submission of documentation to the WCB within legislative timeframes; liaising with employees who submit WCB claims, and the WCB regarding inquiries or with employees who are working with the Health Resource Program for other medical concerns; tracking information regarding employees on medical leave or accommodations ensuring support to the Health Resource Specialists to have up-to-date caseloads; and maintaining accurate electronic and paper files and supporting requests for reporting and statistics. As The Scheduling And Payroll Support Clerk, You Will Coordinate and maintain Workers’ Compensation Claims in compliance with PHIA. Support the Health Resource Program including tracking and inputting F2Es into Peoplesoft, maintenance of the Case Management Tracking Sheet (CMTS) and monitoring referrals to the Program. Perform general administrative and clerical support to the Health Resource Specialists. Your Education And Qualifications Include Formal post-secondary education in Human Resources, Business or Office administration or equivalent combination of related education, training and experience. Minimum two years’ experience providing clerical and administrative support including file/records management, reviewing forms and performing data entry in a fast paced office environment. Experience using MS Office (Word, Excel, Outlook and TEAMS) at an intermediate level. Experience working with confidential and sensitive documents and information and exercising discretion in providing information to others. Experience working in relevant PeopleSoft modules (Human Resources and/or Timekeeping) or in a similar HRIS is preferred. Ability to type accurately 40 wpm net. Ability to organize work, manage competing priorities and prioritize workload and meet deadlines in a high volume, high stress work environment. Ability to resolve problems and make decisions, exercising sound judgement. Ability to work collaboratively within a team, establish and maintain effective working relationships with colleagues, leaders, employees and other internal/external stakeholders. Strong attention to detail with the ability to analyze data and information accurately and expediently. Excellent customer service skills with the ability to deal with requests and inquiries in a professional, courteous and timely manner. Excellent verbal communication skills with the ability to clearly and effectively communicate technical information to a variety of audiences. Excellent written communication skills with the ability to effectively prepare and draft written correspondence and communication material. Good knowledge and understanding of the Personal Health and Information Act. Conditions Of Employment The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid. A Police Record Check satisfactory to the Employer will be required from the successful candidate at their expense. For information on obtaining a Police Record Check, please visit www.winnipeg.ca/police . How To Apply APPLY ONLINE, including all documentation listed below: Applicants must submit a current resume, clearly indicating how they meet the qualifications of the position. Please attach copies of any completed post-secondary education as part of the application submission. Applicants submitting foreign credentials require an official academic assessment report issues by a recognized Canadian assessment service. Your application documents must clearly indicate how you meet the qualifications of the position * Notes Online applications can be submitted at http://www.winnipeg.ca/hr/ . For instructions on how to apply and how to attach required documents, please refer to our FAQ’s or contact 311. Hours of Work: 8:30 am - 4:30 pm; Monday to Friday Employee Group: CUPE Contact Person: Natalie Durocher Position Reports to: Senior Clerk Contact Email: WFPSRecruitment@winnipeg.ca First consideration will be given to employees of the Winnipeg Fire Paramedic Service. Applicants will be required to undergo testing to determine their knowledge, abilities and skills as they relate to the qualifications of the position. Preferred qualifications, where listed, will not be used in the assessment of internal candidates applying to positions in CUPE, MGEU, ATU or UFFW. We value diversity in our workplace. Indigenous peoples, women, racialized peoples, persons with disabilities, 2SLGBTQ+ peoples and Newcomers are encouraged to self-declare. Only candidates selected for interviews will be contacted.

What you’ll do

Coordinate and maintain Workers’ Compensation claims, timekeeping, documentation, referrals, and case-tracking records while complying with privacy requirements and legislative deadlines. Provide clerical and administrative support to Health Resource Specialists, liaise with employees and the Workers’ Compensation Board, and assist with reporting and statistics.

Requirements

Requires post-secondary education in Human Resources, Business, or Office Administration, or an equivalent combination of education, training, and experience, plus at least two years of clerical or administrative support experience. Candidates need intermediate Microsoft Office skills, accurate typing at 40 net words per minute, discretion with sensitive information, strong organizational and communication abilities, and knowledge of personal health information privacy; PeopleSoft or similar HRIS experience is preferred.

Benefits

• Employer-Paid Benefits
• Dental Care
• Vision Care
• Pension Plans
• Maternity and Parental Leave
• Education and Training
• Staff Development Opportunities

Listed skills

• Customer service · Preferred
• Microsoft Teams · Preferred
• Problem solving · Preferred
• Administrative Support · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Prioritization · Preferred
• Data entry · Preferred
• Microsoft Word · Preferred
• Microsoft Outlook · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Administrative Support
• Records Management
• Data Entry
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft Teams
• PeopleSoft
• Timekeeping
• Workers’ Compensation Claims
• Confidential Information Handling
• Prioritization
• Problem-Solving
• Attention to Detail
• Customer Service
• Written and Verbal Communication

Job areas

• Administrative
• Government & Public Sector
• Human Resources
• Healthcare

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