City Orthodontics and Pediatric DentistryVerified Job Source

Treatment Coordinator Orthodontics

Edmonton, AB
On-site
Posted Aug 25, 2026
1 position

Opens an external site

Employment type: Full-time
Experience level: Entry, Junior · 0+ years
Minimum education: High school
Posting language: English
Working hours: 40 hours per week

Job summary

The Treatment Coordinator is responsible for explaining orthodontic treatment plans, setting up financial contracts, and managing patient insurance and billing processes. They also assist in diagnostic imaging and work closely with the financial team to help patients initiate their treatment.

Job details

Position Type: Permanent Full-Time (40 hrs/week) Location: Edmonton, Alberta Language: English About the Company We specialize in orthodontics and pediatric dentistry, offering personalized and comprehensive care for patients of all ages. Our dedicated team of registered specialists uses cutting-edge technologies to create treatment plans tailored to support optimal dental health, function, and aesthetics. From early-age pediatric dental care to orthodontic solutions, we collaborate closely with patients and their families to promote long-term oral well-being and provide confident, beautiful smiles. We are committed to fostering a welcoming, supportive environment where patients feel at ease and well-informed throughout their dental journey. About this Role If you are looking for a long-term position as an Orthodontic Treatment Coordinator in progressive, state-of-the-art Orthodontic/Dental offices. We are looking for a Full-Time Orthodontic Treatment Coordinator, approximately 32-40 hours/week. The successful applicant must be self-motivated, organized, detail oriented, caring and a compassionate individual to connect with team members, parents and patients. It is also important that this person possesses a positive attitude with professional commitment and is friendly and out-going in a team-oriented environment. Requirements: (The applicant must meet the following requirements) High School diploma Must be computer proficient and learn new software easily (software used in our office are Ortho2 Edge and Curve Hero) Previous experience in customer service or office administration is an asset. Ability to present treatment plans and finalize financial arrangements Ability to work with a large team Be proactive Ability to work in a fast paced environment Ability to adapt to change and a growing practice High level of organization and attention to detail Excellent communication and customer service skills Proficient in English Willingness to be cross trained in other areas of the clinic Must be willing to travel between different office locations Responsibilities and Duties Taking diagnostic pictures Explaining orthodontic treatment and appliances to patients and parents Setting up financial contracts and payment plans Address patient questions and concerns Follow up with patients and insurance companies Be proficient working with different insurance companies Be well versed in our billing process and cost of procedures, treatments and consultations Review Treatment Coordinator statistics and reports Work in partnership with the Financial Coordinator to help patients initiate treatment Qualifications and Skills Minimum education: High School Diploma Customer service and consultation experience is an asset Previous experience working in an orthodontic office or a dental office (preferred but not required) This position offers: State of the art offices (5 locations) Professional clinical team Full-Time hours 32-40 hours/week Pay based on experience Benefits: Free Uniforms Benefit Package Vacation Pay Bonus Pay Candidates must be legally eligible to work in Canada

What you’ll do

Requirements

Applicants must have a high school diploma and be proficient in computer software, with previous experience in customer service or office administration considered an asset. The role requires excellent communication skills, the ability to work in a fast-paced environment, and the willingness to travel between multiple office locations.