Coord, Import/Export

Job summary

Coordinate logistics activities including shipment tracking, documentation, and communication with shippers and warehouses. Manage customer inquiries, provide quotes, and ensure accurate processing of import/export data within the freight forwarding system.

Job details

*** The location is Mississauga *** Are you passionate about Warehouse Operations? Are you looking for an opportunity to make an impact in a global company? We need people like you to help us hire the best in the business and we're excited to have you join us in this significant role to ensure we continue to build a diverse and engaged workforce! Come be part of something special at CJ Logistics Job description CJ Logistics provides integrated supply chain services for customers around the world, maximizing customer value through continuous improvement and innovation. Aspiring to be The Global SCM Innovator, we deliver integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. PRIMARY DUTIES & RESPONSIBILITIES: Coordinate with shippers, bonded warehouses, truckers and all other functional means as required Interact with customers; provide shipment status, ;handle customer complaints and concerns Resolve issues respective to customer inquiries, data input and general customer service related to tracking & tracing Amazon_Customer Service/Internal Sales: Provide quotes, follow up with shipping documents, update shipment status, assisting customs clearance Arrange long-haulage and Amazon trucking shipment to make sure accurate pickup/delivery appointment Book AC space and make paperwork (CI/PL and MAWB etc.) Track incoming/outcoming ocean/air cargo and domestic shipments Upload POs and SOs on the WMS and freight forwarding system and send invoices to customers Request AP team for various COD payments of duties, taxes, and transportation of imported goods and bonds to cover duty goods QUALIFICATIONS & RELEVANT EXPERIENCE: Education: International forwarding or Transportation diploma/degree Experience: +1 years in ocean/air freight forwarding, border shipment or trucking coordination Knowledge in INCOTERMS and experience in handling Ex works or FOB term ocean shipments MS Excel proficiency is necessary Meet strict deadlines Excellent verbal and written communication skills Experience in international freight forwarding coordination and documentation is MUST (Ocean or Air) Ability to persuade and influence others Self-motivated, positive attitude and ambitious COMPENSATION & BENEFITS: Pay : 20 - 24 per hour Extended Health Benefits: Vision, Dental, Life insurance, Medical, Prescriptions, and etc. "Please note that this is an onsite position, and CJ Logistics Canada Corporation does not offer relocation assistance." CJ Logistics About Statement: CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive. CJ Logistics is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, CJ Logistics participates in the E-Verify program in certain locations. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

What you’ll do

Coordinate logistics activities including shipment tracking, documentation, and communication with shippers and warehouses. Manage customer inquiries, provide quotes, and ensure accurate processing of import/export data within the freight forwarding system.

Requirements

Requires a diploma or degree in international forwarding or transportation and at least one year of relevant experience. Must possess knowledge of Incoterms and proficiency in MS Excel with strong communication skills.

Benefits

• Vision • Dental • Life insurance • Medical • Prescriptions

Listed skills

• Customer service · Preferred
• Problem solving · Preferred
• Communication · Preferred
• Data entry · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Freight forwarding
• Logistics coordination
• Documentation
• Customer service
• Tracking and tracing
• Data entry
• MS Excel
• Incoterms
• Customs clearance
• Shipment scheduling
• Communication
• Problem solving
• Supply Chain Integration
• Influencing Skills
• Influencing Without Authority
• Supply Chain
• Positivity
• Shipping Documents
• Warehouse Operations
• Self-Motivation
• Microsoft Excel
• Third-Party Logistics
• Air Cargos
• Business Process
• Customer Service
• Fast Moving Consumer Goods
• Continuous Improvement Process
• Customs Broking
• Data Entry
• Sales
• Packaging And Labeling
• Freight Forwarding
• Warehousing
• Innovation
• Air And Ocean Freight Forwarding
• Invoicing
• Medical Prescription
• Warehouse Management Systems
• Supply Chain Management
• Coordinating
• Prioritization
• Customer Inquiries

Job areas

• Logistics
• Transportation
• Customer Service & Support
• Administrative
• Import/Export Coordinator
• Logistics Coordinator
• Transport Clerks
• Logisticians