Sales Manager

Job summary

Lead and develop the Sales and Customer Service teams while executing strategies to grow freight volume, revenue, market share, customer retention, and profitability. Build and manage customer relationships, identify new business opportunities, monitor sales performance, and coordinate with Operations, Pricing, and other departments to deliver customer and business objectives.

Job details

About Us: For close to 70 years, Clark Freightways has been a leading provider for Temperature-Controlled & General Freight and is one of British Columbia's most trusted LTL freight carriers. As a privately owned company, we've built our reputation onIntegrity, Accountability, and Teamwork - values that continue to guide how we serve our customers and support our employees. We are seeking an experienced and results-driven Sales Manager to lead our Sales and Customer Service teams and drive profitable growth across the LTL freight market. This is a hands-on leadership role for a sales professional who understands the LTL industry, knows how to build strong customer relationships, and can translate market opportunities into measurable revenue and volume growth. Why Apply? · Starting salary at $100,600.00 annually · Extended Health and Dental · Life Insurance/AD&D · Employee Assistance Program · Employer matched RRSP Opportunity to work with a leading freight organization, proudly serving BC What You’ll Do: · Lead and develop the Sales and Customer Service teams, establishing clear objectives, priorities, and performance expectations. · Execute sales strategies that increase freight volume, revenue, market share, customer retention, and profitability. · Communicate sales targets and KPI’s; monitor performance and implement action plans to achieve results. · Identify and pursue new business opportunities by understanding customer needs and aligning them with the company’s LTL service capabilities. · Develop strong relationships with key customers and strategically manage priority accounts to maximize both retention and growth. · Maintain a strong understanding of the LTL competitive landscape and emerging customer requirements. · Identify opportunities to improve service offerings, sales processes, and customer experience. · Partner with Operations and Pricing, and other departments to ensure customer and business objectives are aligned and effectively delivered. · Participate in other related duties and projects as assigned. What You Have: · Completion of a Bachelor’s degree in Business Administration, Communications, or a related field, with a minimum of eight (8) years’ progressively responsible sales and management experience; or an equivalent combination of education, training, and experience. · Proven sales and management experience within the LTL freight, transportation, or related logistics industry. · Strong understanding of LTL freight operations, service requirements, and customer expectations. · A demonstrated track record of achieving sales, revenue, and business development objectives. · Proficiency with Microsoft Office and CRM/sales management systems. · Valid BC Driver’s Licence, reliable transportation, and the ability to travel as required. · Flexibility to work occasional adjusted schedules as operationally required. Who You Are: · Exceptionally organized, with time management skills to manage multiple priorities. · Clear communicator with excellent written and verbal skills with the ability to effectively communicate with customers, employees, management and other stakeholders. · Customer focused, collaborative, with a results-oriented approach. · A strong problem-solver with sound business judgment and a strategic mindset. · Ability to maintain confidentiality and exercise sound judgment. · Able to work effectively in a dynamic, fast paced environment. We appreciate all applicants for their interest; however, only those selected for an interview will be contacted. Note to Recruiters: We do not accept unsolicited resumes or calls from third-party recruitment or staffing agencies. Unsolicited submissions will be considered the property of Clark Freightways without any obligation or fee. Pay: From $100,000.00 per year Benefits: Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Vision care Work Location: In person

What you’ll do

Lead and develop the Sales and Customer Service teams while executing strategies to grow freight volume, revenue, market share, customer retention, and profitability. Build and manage customer relationships, identify new business opportunities, monitor sales performance, and coordinate with Operations, Pricing, and other departments to deliver customer and business objectives.

Requirements

Requires a bachelor’s degree in Business Administration, Communications, or a related field, plus at least eight years of progressively responsible sales and management experience, or an equivalent combination of education and experience. Candidates need proven sales leadership in LTL freight, transportation, or logistics; strong knowledge of LTL operations; a record of achieving sales objectives; Microsoft Office and CRM proficiency; a valid BC driver’s licence; and the ability to travel.

Benefits

• Dental Care
• Disability Insurance
• Employee Assistance Program
• Extended Health Care
• Life Insurance
• On-Site Parking
• Paid Time Off
• RRSP Match
• Vision Care

Listed skills

• Problem solving · Preferred
• Account Management · Preferred
• Communication · Preferred
• Microsoft Office · Preferred
• CRM Systems · Preferred
• Business development · Preferred
• Cross-Functional Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Sales Leadership
• Customer Service Management
• LTL Freight Sales
• Business Development
• Customer Relationship Management
• Account Management
• Revenue Growth
• Sales Strategy
• Performance Management
• Market Analysis
• Team Development
• Cross-Functional Collaboration
• Microsoft Office
• CRM Systems
• Communication
• Problem-Solving

Job areas

• Sales
• Management & Leadership
• Logistics
• Transportation
• Customer Service & Support