Overnight Concierge

Join Our Team as Overnight Concierge! We are seeking a dependable and professional Overnight Concierge to our team. In this dynamic role, you will provide exceptional customer service, respond to client needs, and ensure smooth daily operations. Key duties & responsibilities: Resident Service: Assist residents with various needs, such as package handling, key management, and information inquiries. Security Oversight: Monitor and control access to the property, ensuring the safety and well being of residents. Vendor Coordination: Facilitate communication with service providers and contractors for maintenance or repairs within the property. Event Planning: Organize and coordinate community events or gathering to foster a sense of community among residents. Administrative Support: Handle administrative tasks, such as managing reservation, maintaining records, and assisting with resident communications. Emergency response: Be prepared to respond to emergencies, alerting appropriate authorities and guiding residents in safety protocols. Building maintenance: Report and coordinate minor maintenance issues and liaise with property management for resolution. Information Resource: Act as a knowledge resource for residents regarding local services, amenities, and community policies. Communication Liaison: Facilitate effective communication between residents, property management, and other relevant parties. Requirements: Flexibility, availability, and the ability to address requests promptly. Proven experience in hospitality, customer service, or related fields. Ability to multitask and handle high-pressure situations. Strong problem-solving and organizational skills. Proficiency with basic computer applications (Microsoft Office, scheduling software, etc.). Job Type: Part-time, Saturday - Sunday Starting date: ASAP Shift Timings: 8 hours shift Saturday - Sunday, 12 AM - 8 AM Salary: $22.00 per hour Experience: Concierge / Security - minimum 1 year Location: Richmond, BC Why Work at Cleantech? Join a team that values your growth, rewards your hard work, and invests in your future. We offer competitive wages, comprehensive training, and a clear path for advancement. With a strong policy of promoting from within, Cleantech provides opportunities to grow into technical caretaker or leadership roles, creating a fulfilling and rewarding career. Please apply with your resume — we’d love to hear from you!

The Overnight Concierge is responsible for monitoring property security, assisting residents with inquiries, and coordinating maintenance or vendor services. They also handle administrative tasks and ensure safety protocols are followed during overnight hours.

Candidates should have at least one year of experience in hospitality, customer service, or building management. Proficiency in basic computer applications and the ability to handle high-pressure situations are required.

• Comprehensive training • Career advancement opportunities

• Customer servicePreferred
• Problem solvingPreferred
• Microsoft OfficePreferred

Identified from the job description. Confirm important requirements above.

• Customer service
• Security monitoring
• Vendor coordination
• Event planning
• Administrative support
• Emergency response
• Building maintenance
• Problem-solving
• Organizational skills
• Multitasking
• Microsoft Office
• Scheduling software
• Emergency Response
• Administrative Support
• Organizational Skills
• Effective Communication
• Administrative Functions
• Building Management
• Chinese Language
• Mandarin Chinese
• Customer Service
• Communication
• Event Planning
• Property Management
• Leadership
• Problem Solving
• Key Management
• Operations
• Scheduling
• Coordinating

• Customer Service & Support
• Security & Safety
• Hospitality
• Administrative
• Night Concierge
• Concierge
• Client Information Workers Not Elsewhere Classified
• Concierges

Minimum experience

0+ years

Posting language

English

Working hours

16 hours per week