Receptionist, True North Imaging

True North Imaging (TNI) takes great pride in knowing we are providing a high quality and safe service within a patient and family centered environment. The TNI team is committed to providing our patients access to the best possible care at the time they need it most. Duties and responsibilities * Greet patients in a friendly, helpful and professional manner. * Go above and beyond the call of duty to provide the highest level of customer service to our patients and referring physicians. * Patient uptake. This includes organizing and processing requisitions, patient screening forms and inputting patient and procedure information into the RIS software. * Register/check in patients. * Schedule/book appointments. * Manage a multi-line phone system. * Pull and retrieve patient records. * Communicate with health care providers or patients if necessary to clarify information and/or uncover missing information. * Other duties as required by the Regional Manager. Qualifications * Preference will be given to candidates with a flexible schedule, including willingness to work at other locations in the geographical area. * Positive attitude. * Excellent attention to detail, problem solving and organizational skills. * Excellent written and verbal communication skills. * Superior interpersonal skills and the ability to provide excellent patient care and customer service. * Flexibility and openness to the changing needs of the business. * Demonstrated ability to work well both independently and as part of a team. * Understanding of basic office technologies (fax machines, multi-line phone system/computers/printers, etc.) * The ability to troubleshoot and resolve basic computer or office equipment-related issues. * Ability to maintain a professional demeanour and work well under pressure. * Experience in medical administration/diagnostic Imaging would be considered an asset. * Diploma or degree in Medical Office Administration (an asset) * Proficient in using Microsoft Office products, e-mail and the internet. * Excellent employment references. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. We thank all those who apply but only those individuals selected for further consideration will be contacted. What We Offered * Company events * Dental care * Employee assistance program * Extended health care * Life insurance * RRSP match * Vision care * Service Awards In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, True North Imaging will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.

The receptionist is responsible for greeting patients, managing appointments, and handling patient intake and registration using RIS software. They also manage multi-line phone systems and coordinate communication between healthcare providers and patients.

Candidates should have strong interpersonal and organizational skills, with proficiency in Microsoft Office and basic office technology. A diploma or degree in Medical Office Administration and experience in diagnostic imaging are considered assets.

• Company Events • Dental Care • Employee Assistance Program • Extended Health Care • Life Insurance • RRSP Match • Vision Care • Service Awards

• Customer servicePreferred

Identified from the job description. Confirm important requirements above.

• Customer Service
• Patient Registration
• Appointment Scheduling
• Multi-line Phone System
• Medical Administration
• Microsoft Office
• Interpersonal Skills
• Problem Solving
• Organizational Skills
• Written Communication
• Verbal Communication
• Patient Screening
• RIS Software
• Records Management
• Troubleshooting
• Time Management

• Healthcare
• Administrative
• Customer Service & Support

Minimum education

Professional degree

Minimum experience

0+ years

Posting language

English

Working hours

40 hours per week