Front Desk & Client Experience Executive

Email applications to careers@cloudpilatesyoga.ae Cloud Pilates & Yoga | Sharjah, UAE Location: Sharjah, UAE Start Date: August / September 2026 Employment Type: Full-Time About Cloud ☁️ Cloud Pilates & Yoga is a luxury women-only wellness studio overlooking the Sharjah skyline. We are looking for someone who is passionate about creating exceptional client experiences and enjoys working in a fast-paced premium environment. This role is ideal for someone with previous experience in wellness, hospitality, fitness, or luxury customer service. Responsibilities Welcome and assist clients with warmth and professionalism Handle bookings, memberships, class schedules, and client inquiries Respond to WhatsApp, phone calls, emails, and social media inquiries promptly Guide new clients through memberships, pricing, and studio services Support daily studio operations and maintain exceptional presentation standards Process payments and maintain accurate client records Coordinate with instructors and management to ensure smooth daily operations Assist with studio events, workshops, and community experiences Support inventory management and retail sales Maintain a clean, organized, luxury studio environment Build strong client relationships and encourage repeat visits Requirements ✔ Fluent in Arabic and English (spoken and written) ✔ Currently based in Sharjah ✔ Previous experience in reception, customer service, hospitality, wellness, fitness, or luxury retail ✔ Excellent communication and interpersonal skills ✔ Comfortable using booking systems, Microsoft Office, and WhatsApp Business ✔ Strong organizational and multitasking abilities ✔ Professional appearance with a positive attitude ✔ Sales-oriented mindset with confidence recommending memberships and packages ✔ Able to work evenings and weekends when required Preferred Experience Pilates, yoga, gym, or wellness studio Luxury salon or spa Boutique hotel Premium customer service Fitness reception What We Offer ☁️ Work in one of Sharjah's leading luxury wellness studios ☁️ Friendly, supportive team environment ☁️ Career growth opportunities ☁️ Ongoing training and development ☁️ Staff wellness benefits To Apply Please send your: CV Expected salary Earliest joining date to careers@cloudpilatesyoga.ae

The Front Desk & Client Experience Executive will welcome and assist clients, handle bookings and inquiries, and support daily studio operations. They will also maintain exceptional presentation standards and build strong client relationships.

Candidates must be fluent in Arabic and English and have previous experience in customer service or hospitality. Strong communication skills and a professional appearance are essential.

• Career Growth Opportunities • Ongoing Training and Development • Staff Wellness Benefits

Identified from the job description. Confirm important requirements above.

• Client Experience
• Customer Service
• Communication
• Interpersonal Skills
• Organizational Skills
• Multitasking
• Sales
• Booking Systems
• Microsoft Office
• WhatsApp Business

Minimum experience

2+ years

Apply by

Dec 31, 2026