IT Services & Solutions Simplified
Chicago, IL
Leading brands, including over 5,000 hotels, trust Cloud5 to deliver exceptional experiences that both attract and retain customers. Whether you run a hotel, apartment building, or services company, our Internet, Wi-Fi, Telephony, Managed IT, and Contact Center services take phenomenal care of your customers – just like your brand promises. With Cloud5, you can streamline your technology infrastructure and operations, deliver customer-centric, cost-effective experiences, and drive new revenue.
Remote · Canada
The Customer Service Agent will handle guest inquiries via phone and email to manage hotel reservations, including bookings, modifications, and cancellations. They will also actively promote upgrades and services to enhance the guest experience while meeting performance metrics.
Remote · Canada
The agent will support guests by phone and email with hotel reservations, modifications, and cancellations. They are also responsible for promoting upgrades and services to enhance the guest experience while meeting performance metrics.
On-site · City of Moncton
The Digital Travel Consultant manages customer interactions across chat and phone channels to provide premium lifestyle and travel concierge services. They are responsible for researching and securing reservations while maintaining high service standards and resolving customer inquiries.
On-site · City of Moncton
Deliver premium lifestyle, travel, and concierge services to global customers via chat and phone channels. Manage reservations for dining, travel, and entertainment while providing personalized recommendations and resolving customer concerns.
