Opens an external site
- Employment type
- Temporary
- Experience level
- Entry, Junior · 0+ years
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The stylist is responsible for maximizing personal sales and providing excellent customer service to meet store profitability goals. They also assist with daily store operations, including visual merchandising, stock maintenance, and processing transactions.
Job details
Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe. Position Overview The objective of the stylist is to meet or exceed the sales and profitability goals of the store by maximizing personal sales consistently. Provide optimum level of customer service by fulfilling customer’s requirements and needs and consistently apply non-negotiable sales standards. The stylist also assists in all areas of store operations as requested. Essential Duties & Responsibilities Maximize personal sales at all opportunities Provide a friendly and welcoming environment Demonstrate how new product can mix with existing stock and previous purchases Communicate product and customer feedback to managers Apply Point of Sale knowledge to process needed transactions Handle multiple customers at fitting rooms by following all policies and procedures Demonstrate effective phone etiquette through customer service Follow through with customer experience by utilizing thank you cards, business cards, and maintaining client book Ensure ease of customer experience through visual presentation and overall store maintenance Assist in the execution of the brand integrity and visual standards set by the company Attend and participate in store flips Clean, vacuum, fold, size, steam, replenish as assigned Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changes Maintain a professional appearance consistent with established dress code and image guidelines Actively support securing company assets through effective Asset Protection in compliance with company policies and procedures Experience, Skills, and Knowledge Excellent interpersonal skills supporting both a team environment and customer service Excellent English communication- verbal and written Excellent time management/project skills Strong attention to detail Ability to recognize and react to changing work demands Goal oriented: ability to stay focused on creating winning results
What you’ll do
The stylist is responsible for maximizing personal sales and providing excellent customer service to meet store profitability goals. They also assist with daily store operations, including visual merchandising, stock maintenance, and processing transactions.
Requirements
Candidates should possess excellent interpersonal and communication skills with a strong attention to detail. The role requires the ability to work in a team environment and adapt to changing work demands in a retail setting.
Listed skills
- Sales · Preferred
- Customer service · Preferred
- Time management · Preferred
- Communication · Preferred
- interpersonal skills · Preferred
- Attention to detail · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Sales
- Customer Service
- Visual Merchandising
- Time Management
- Communication
- Interpersonal Skills
- Attention To Detail
- Point Of Sale
- Stock Maintenance
- Asset Protection
- English Language
- Detail Oriented
- Interpersonal Communications
- New Product Development
- Retail Operations
- Merchandising
- Purchasing
- Telephone Skills
- Goal-Oriented
- Follow Through
- Mental Concentration
Job areas
- Retail
- Sales
- Customer Service & Support
- Stylist/Sales Associate
- Retail Sales Associate (General)
- Shop Sales Assistants
- Retail Salespersons
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