Labour Relations Associate

Job summary

Coordinate compliance reporting, metrics, projects, and recurring programs while supporting the broader Labour Relations team and maintaining documentation for HR compliance and LR processes. Manage regulatory initiatives and complaints, support collective agreement and employment legislation compliance, and act as a superuser for LR systems by helping users access and learn them.

Job details

Job Summary The incumbent is responsible for coordinating activities, especially data reporting and metrics, and supporting projects and recurring programs within the Compliance team, while also providing support to the larger LR team. The role supports day-to-day operations and ensures HR Compliance and LR processes are properly documented. Moreover, the incumbent coordinates essential tasks that ensure CN is compliant with collective agreements and employment legislation in Canada and handles confidential information related to grievances and complaints. The role liaises with Human Resources Information Systems (HRIS) and Technology acting as an LR systems superuser ensuring users have training and access to the systems. Main Responsibilities Day-to-Day Activities Prepare and distribute reports to meet Compliance requirements and LR business needs, enabling end users to run their own reports where possible Update and circulate a briefing document highlighting the potential or actual impact of legislative changes Draft presentations and other communications at the request of the Compliance team and LR leadership Conduct bilingual joint determinations (intake calls) with employees who have filed harassment and violence complaints under the Workplace Harassment and Violence Prevention Regulations. File annual Official Languages regulatory reports (narrative + statistical data). Respond to Official Languages complaints filed by employees and external government agencies (OCOL, OQLF). Special Projects Develop new processes to improve team efficiency and effectiveness Explore new ways to share and present data to support compliance and LR business needs Implement CN's Francization Program (2-year program) and meet with Francization Committee every 6 months on progress and actions taken. Submit annual progress reports to OQLF. Launch the Official Languages Regulations Reapplication Exercise (OLRRE) which is a regulatory requirement under the Official Languages Act to measure demand (in the form of a survey) of CN's nine (9) intermodal offices in Canada. Collaborate with internal stakeholders (Intermodal, IT, Legal) and external stakeholders (Stats Canada, Treasury Board) on this regulatory project where the objective is to determine the linguistic profile of CN's public intermodal offices. Develop framework for linguistic standards (oral and written) of bilingual supervisory positions; language assessments + gaps (2026 Project). Collaborate with LTRT and internal stakeholders on the development of CN's new 3-year Accessibility Plan (deadline June 1, 2026). File annual Progress Reports (2027 + 2028). Support the development and implementation of additional compliance initiatives as needed. Working Conditions The role has standard working conditions in an office environment with a regular workweek from Monday to Friday and is eligible to participate in CN's hybrid work model. The role involves managing priorities and delivering work within established timelines, with support from the team to ensure sustainable and effective workload management. The incumbent must be available to work evenings and weekends when necessary. The role requires minimal travel (5%).Requirements Experience Minimum 3-5 years of experience in an office setting Experience in interpreting and applying collective agreements and relevant federal employment legislation Experience in building strong and positive relationships with stakeholders Candidates with an equivalent combination of education, training, and experience will be considered Education/Certification/Designation Bachelor's Degree in Human Resources, Industrial Relations, or related discipline Candidates with equivalent practical experience, education, or training will be considered Competencies We Care About Each Other We Strive for Excellence We Succeed Together We Lead Responsibly Compliance Political acumen Negotiation Stakeholder management Business acumen Technical Skills/Knowledge Strong understanding of the fields of HR and LR Knowledge of Canadian federal employment legislation General knowledge of Microsoft Office (Excel, Word) Broad knowledge of CN's network* Understanding of or ability to learn Grievance Tracking System (GTS), Performance Assessment Process (PAP), Systems, Applications and Products (SAP), ServiceNow, SharePoint* Any requirement marked with (*) will be considered an asset (not mandatory).

What you’ll do

Coordinate compliance reporting, metrics, projects, and recurring programs while supporting the broader Labour Relations team and maintaining documentation for HR compliance and LR processes. Manage regulatory initiatives and complaints, support collective agreement and employment legislation compliance, and act as a superuser for LR systems by helping users access and learn them.

Requirements

Requires 3–5 years of office experience, experience interpreting and applying collective agreements and relevant federal employment legislation, and the ability to build positive stakeholder relationships. A bachelor's degree in Human Resources, Industrial Relations, or a related discipline is requested, with equivalent practical experience, education, or training also considered.

Listed skills

• Project Coordination · Preferred
• Microsoft Excel · Preferred
• Microsoft Word · Preferred
• Process Improvement · Preferred
• Stakeholder Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Labour Relations
• Human Resources Compliance
• Collective Agreement Interpretation
• Canadian Federal Employment Legislation
• Regulatory Reporting
• Data Reporting and Metrics
• Stakeholder Management
• Process Improvement
• Official Languages Compliance
• Francization Program Management
• Grievance and Complaint Handling
• Bilingual Intake Calls
• Project Coordination
• Microsoft Excel
• Microsoft Word
• Confidential Information Management

Job areas

• Human Resources
• Legal
• Administrative
• Transportation
• Data & Analytics

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