Enrolment Services Representative (Term) - Registration (Smithers)

Job summary

The role involves handling cashier and registration duties using the Colleague system, including processing applications and determining fees. Additionally, the representative manages appointments for student services and directs students to appropriate resources.

Job details

Job Description And Duties Coast Mountain College (CMTN), Smithers campus, invites applications for a part-time term (17.5 hours per week) Enrolment Services Representative. The appointment will commence September 18, 2026 and end July 30, 2027 (subject to a leave). Evening work will be required. Salary will be in accordance with the BCGEU Support Staff salary scale, Level 7: $31.23 per hour, plus pay in lieu of vacation and benefits. At Coast Mountain College (CMTN), we are dedicated to nurturing a vibrant and welcoming community where inclusion, diversity, equity, accessibility, and interculturalism are fundamental values and form the cornerstone for our guiding principles. We acknowledge the historic and ongoing barriers that impact students, employees, and community members, and we are determined to identify and address these obstacles through meaningful dialogue, informed policy, and sustained action. Our institution is committed to creating an environment across all CMTN campuses where students and employees feel safe, valued, and supported. Duties: Reporting to the Campus Administrative Officer, responsibilities include but are not limited to the following: Cashier and registration duties using the Colleague system Providing clerical support functions in processing applications for regular and part-time course registration Determining fees and received payments for tuition, dorm rent, refundable deposits, etc. Booking appointments for Student Services including assessments and advising appointments Appropriately directing students to resources on and off campus Other related duties as assigned Qualifications One-year post-secondary education in Office Administration or Business Administration (diploma preferred), grade 12 or equivalent and a minimum of 2 years directly related experience. An equivalent combination of education and experience may be considered. Required Knowledge, Skills, And Abilities Include Knowledge of the post-secondary education sector including programs and services available at CMTN Previous cashier experience is essential Proficient office and computer skills (MS Office, Colleague, internet, e-mail) with a typing speed of 50 words per minute Detail-oriented with the ability to manage tight deadlines and frequent interruptions Excellent customer service, interpersonal and communication skills (written and oral) Ability to function effectively across cultures, particularly with the Indigenous communities Knowledge and enthusiasm for the best practices in equity, diversity, and inclusion Demonstrated ability work in a dynamic team environment with minimum supervision Application information To apply please send a cover letter, quoting competition #26.100B, and an up-to-date resume to: Coast Mountain College, Human Resources, Email: [email protected] NOTE: Only complete applications (with a cover letter and resume included) received to the above noted email address will be considered. All qualified candidates are encouraged to apply; however, Canadians and permanent residents of Canada will be given priority. Individuals who anticipate needing accommodations for any part of the application process, may contact HR in confidence, prior to the closing date. We thank all applicants for their interest; however, only those selected for an interview will be contacted. Closing date September 14, 2026 Competition number 26.100B Job status Open Posting type Support Audience Internal BCGEU Support Staff Department Registration Campuses Smithers

What you’ll do

The role involves handling cashier and registration duties using the Colleague system, including processing applications and determining fees. Additionally, the representative manages appointments for student services and directs students to appropriate resources.

Requirements

Requires a minimum of 2 years of related experience and post-secondary education in Office or Business Administration. Proficiency in MS Office, the Colleague system, and a typing speed of 50 wpm are essential.

Benefits

• Pay In Lieu Of Vacation • Benefits

Listed skills

• Time management · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• MS-Office · Preferred
• interpersonal communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Cashiering
• Registration
• Colleague System
• Clerical Support
• Customer Service
• Interpersonal Communication
• MS Office
• Typing
• Time Management
• Intercultural Communication
• Equity Diversity And Inclusion
• Teamwork

Job areas

• Administrative
• Education
• Customer Service & Support