Casual Courier

Job summary

Safely and efficiently pick up and deliver packages along an assigned route, maintaining package security and accurate tracking and reporting. Provide courteous customer service, handle package sorting and loading as needed, and identify potential business leads for the sales team.

Job details

Role Overview: Responsible for courteous and efficient pick-up and delivery of packages on an assigned route, adhering to federal service standards and ensuring customer satisfaction. Key Responsibilities Safely operate vehicles, plan routes for efficiency, and ensure proper security of packages and property. Accurately select, inspect, and report packages, including stop counts and missorts. Provide excellent customer service by answering questions and promoting services. Operate computerized tracking and dispatch systems with accuracy. Handle package loading/unloading, sorting, and scanning as needed. Seek additional business opportunities from current clients and inform sales of leads. Qualifications & Skills High school diploma or equivalent; valid driver’s license with a good record. Experience in customer service preferred; ability to lift up to 70 lbs and maneuver packages up to 150 lbs with equipment. Proficiency in features of service, equipment operation, and computer systems. Strong interpersonal, communication, organizational, and time management skills. Ability to multitask, work under pressure, and provide excellent customer service. Additional Requirements Bilingualism (English and French) preferred. Must pass driver assessment and maintain certifications. Commitment to safety, professionalism, and adhering to regulations.

What you’ll do

Safely and efficiently pick up and deliver packages along an assigned route, maintaining package security and accurate tracking and reporting. Provide courteous customer service, handle package sorting and loading as needed, and identify potential business leads for the sales team.

Requirements

A high school diploma or equivalent and a valid driver’s license with a good driving record are required; customer service experience is preferred. Candidates must be able to handle packages within the stated weight limits, use relevant equipment and computer systems, pass a driver assessment, and maintain required certifications.

Listed skills

• Route Planning · Preferred
• Customer service · Preferred
• Communication · Preferred
• Organization · Preferred
• Time management · Preferred
• Multitasking · Preferred
• Regulatory Compliance · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Safe Vehicle Operation
• Route Planning
• Package Security
• Package Inspection
• Package Sorting
• Scanning
• Customer Service
• Computerized Tracking Systems
• Dispatch Systems
• Communication
• Organization
• Time Management
• Multitasking
• Sales Lead Generation
• Package Handling
• Regulatory Compliance

Job areas

• Transportation
• Logistics
• Customer Service & Support
• Sales
• Security & Safety

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