Systems Pilot - Senior

Job summary

Support users in adopting and optimizing technology solutions, manage assigned systems, and monitor their performance. Gather and document business needs, coordinate between users and implementation teams, lead user testing and system acceptance, and support change, training, and process improvement activities.

Job details

Here is a brief overview of the tasks and responsibilities that will fall to you: Support users in the evolution, optimization and use of technological solutions. Ensure the operational management of the systems under your responsibility and monitor their performance. Collect, analyze and document business needs and improvement requests. Act as an intermediary between users and implementation teams to ensure the delivery of solutions that meet business needs. Plan, coordinate and perform user testing (UAT) and system acceptance activities. Support change management, training and coaching activities during the implementation of new solutions. Analyze and optimize business processes to improve operational efficiency and user experience. The Profile Sought Is As Follows Bachelor's degree in information technology, administration or a related discipline. Minimum of 8 years of experience in information technology, including 5 years in business management. Experience with large-scale projects and coordination with multiple stakeholders. Mastery of process modeling with BPMN. Experience with Microsoft Dynamics and Power Platform.

What you’ll do

Support users in adopting and optimizing technology solutions, manage assigned systems, and monitor their performance. Gather and document business needs, coordinate between users and implementation teams, lead user testing and system acceptance, and support change, training, and process improvement activities.

Requirements

A bachelor's degree in information technology, administration, or a related discipline is required, along with at least eight years of IT experience, including five years in business management. Candidates should have experience with large-scale projects and multiple stakeholders, mastery of BPMN process modeling, and experience with Microsoft Dynamics and Power Platform.

Listed skills

• Performance Monitoring · Preferred
• Change Management · Preferred
• Training · Preferred
• Coaching · Preferred
• Process Optimization · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Systems Operations
• Performance Monitoring
• Requirements Analysis
• Business Process Analysis
• Stakeholder Coordination
• User Acceptance Testing
• System Acceptance
• Change Management
• Training
• Coaching
• Process Optimization
• BPMN
• Microsoft Dynamics
• Power Platform

Job areas

• Technology
• Management & Leadership
• Consulting

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