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- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Minimum education
- Professional degree
- Posting language
- English
- Working hours
- 40 hours per week
- Seniority
- Mid-Senior level
Job summary
Direct and supervise dining room operations to maintain high-quality resident service and consistent corporate standards. Recruit, schedule, coach, and evaluate dining room staff, address personnel issues, and support effective use of staff and resources.
Job details
Description Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care. For over 25 years, we have dedicated every day to the happiness of retirees. Human Focus – Creativity - Excellence We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today! Reporting to the Culinary Manager, the Dining Room Supervisor directs and supervises the activities of the dining room to provide a high level of service for our residents. Key Responsibilities Directs and supervises the activities of the dining room to provide a high level of service; Ensures shift routines are current, monitors work flow, evaluates performance and service delivery that is consistent with principles outlined in "The Main Course' and corporate standards, and makes changes as required to ensure the consistency in quality of service; Recruits and orients dining room wait staff, completes work schedules and authorizes leaves of absences; Provides job analysis and role functions for all dietary personnel within their scope of practices; Responsible for supervising, coaching, redirecting, and evaluating dining room staff performance to ensure a high level of productivity and the best use of staff capabilities, as well as to ensure that the objectives of the department are being met; Attempts to resolve personnel problems with staff and refers unresolved problems to Food Services; Work in a position of trust with vulnerable adults (residents); Uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity; Complete other duties as assigned. Qualifications Graduate of recognized course in Food & Beverage/Hospitality Completion of courses in service management, guest relations, service excellence, human resources or equivalent Completion of Safe Serve (Ontario) or equivalent Minimum of three years experience in hotel or restaurant fine dining service Ability to manage staff and resources Excellent human relations skills to handle diverse interactions with Residents, families and staff Good written and oral communication skills in English Must provide a complete and current (within six months) Vulnerable Sector Check (including a Criminal Background Check) or be willing to obtain one Salary: $48,000- $50,000 Cogir is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request. Actual compensation will be determined based on relevant factors such as skills, experience, location, and internal equity, and is expected to fall within the posted range.
What you’ll do
Direct and supervise dining room operations to maintain high-quality resident service and consistent corporate standards. Recruit, schedule, coach, and evaluate dining room staff, address personnel issues, and support effective use of staff and resources.
Requirements
Requires a recognized Food and Beverage or Hospitality course, relevant service-management or human-resources coursework (or equivalent), and Safe Serve Ontario certification or equivalent. Candidates need at least three years of fine-dining service experience in a hotel or restaurant, staff-management ability, strong interpersonal and communication skills, and a current or obtainable Vulnerable Sector Check.
Listed skills
- Guest Relations · Preferred
- Conflict Resolution · Preferred
- written communication · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Dining Room Supervision
- Food and Beverage Service
- Staff Recruitment and Orientation
- Staff Scheduling
- Performance Evaluation
- Coaching and Staff Development
- Service Quality Management
- Workflow Monitoring
- Human Resources
- Guest Relations
- Conflict Resolution
- Resource Management
- Written Communication
- Oral Communication
- Safe Food Service
Job areas
- Food & Beverage
- Hospitality
- Management & Leadership
- Healthcare
- Human Resources
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