Receptionist- Casual

Job summary

Answer and redirect incoming calls, take messages, and greet, assist, and direct visitors in a professional manner. Manage mail, packages, courier pickups, meeting room bookings, contact lists, and the reception area, while supporting administrative projects and other assigned duties.

Job details

Description Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care. For over 25 years, we have dedicated every day to the happiness of retirees. Human Focus – Creativity - Excellence We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today! Reporting to on site Management, the Receptionist will respond to all incoming calls, greet and direct all visitors, answering inquiries in a positive and professional manner. Key Responsibilities To answer all incoming calls, and respond to caller's inquiries in a positive, professional manner; To redirect calls as appropriate and take clear, concise messages when required; To greet, assist and direct all visitors; To pick up and sort internal mail; To stamp, deliver and maintain mail machine for external mail; To prepare packages and arrange courier pick up; To arrange meeting room schedule and bookings; To update phone and distribution lists; To maintain a clean, safe, fully stocked and well organized reception area; To assist with small projects as required by other administrative support (i.e. labels, bulk mailing, etc.); To complete other duties as assigned; To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity. Qualifications Above average interpersonal, oral and written communication skills; Previous experience in reception is considered an asset; Must exhibit professional and polished telephone manner; Ability to handle multiple tasks at once, work under pressure, and meet deadlines; Highly organized and detail focused; Expertise in Microsoft Office ( Word, Excel, PowerPoint, E-Mail) Cogir is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request.

What you’ll do

Answer and redirect incoming calls, take messages, and greet, assist, and direct visitors in a professional manner. Manage mail, packages, courier pickups, meeting room bookings, contact lists, and the reception area, while supporting administrative projects and other assigned duties.

Requirements

Strong interpersonal, oral, and written communication skills, a polished telephone manner, and the ability to multitask under pressure while meeting deadlines are required. Reception experience is an asset, along with strong organization, attention to detail, and proficiency in Microsoft Office applications and email.

Listed skills

• Time management · Preferred
• written communication · Preferred
• Organization · Preferred
• Attention to detail · Preferred
• Microsoft Excel · Preferred
• Multitasking · Preferred
• Microsoft Word · Preferred
• interpersonal communication · Preferred
• working under pressure. · Preferred
• email · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Interpersonal Communication
• Oral Communication
• Written Communication
• Telephone Etiquette
• Multitasking
• Working Under Pressure
• Time Management
• Organization
• Attention to Detail
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Email
• Call Handling
• Visitor Assistance
• Mail and Courier Coordination

Job areas

• Administrative
• Customer Service & Support
• Healthcare
• Hospitality