front desk agent
On-site · Channel-Port aux Basques
Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. or equivalent experience. Work setting: Urban area. Shopping centre or mall. Tasks: Investigate complaints and claims . Resolve complaints and claims . Provide general information about points of interest in the area. Balance cash and complete balance sheets, cash reports and related forms. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Provide customer service. Computer a…