Site Lead - Intermediate FA - Richmond, B.C.

Job summary

We are seeking a Site Lead to join our team at an Intermediate First Aid/OFA 2 site in Richmond. You will play a key role in ensuring the safety and security of the property while providing excellent customer service to our clients. Schedule: Mon - Fri 07:00 - 15:00 Payrate: $26.50/hour Some of your responsibilities include: Coordinate daily security operations between assigned security personnel. Assist with onboarding, orientation, and site-specific training of new security personnel. Review and update post orders annually, and as required to reflect changes in client requirements, site op…

Job details

We are seeking a Site Lead to join our team at an Intermediate First Aid/OFA 2 site in Richmond. You will play a key role in ensuring the safety and security of the property while providing excellent customer service to our clients. Schedule: Mon - Fri 07:00 - 15:00 Payrate: $26.50/hour Some of your responsibilities include: Coordinate daily security operations between assigned security personnel. Assist with onboarding, orientation, and site-specific training of new security personnel. Review and update post orders annually, and as required to reflect changes in client requirements, site operations, security risks, or regulatory obligations. Provide guidance and support to security personnel regarding post orders, procedures, and service expectations. Coordinate site spare personnel and assist with maintaining staffing continuity. Manage shift schedules, vacation requests, shift trades, and time-off requests in coordination with management. Ensure shift-to-shift communication and operational continuity. Review reports, logs, and documentation for completeness and consistency. Monitor service delivery standards and procedural compliance. Act as the primary day-to-day liaison with designated client representatives. Provide operational direction and coordination during incidents, emergencies, and escalations. Escalate staffing concerns, operational issues, security incidents, or service-related matters to management as required. Conduct security guard duties as per the post orders. Your Must-Haves: Valid BC Security License. Intermediate First Aid/OFA 2 certification. Experience with CCTV and access control systems. Strong problem-solving and decision-making skills. What’s in it for you? Opportunities for career growth and advancement. A challenging and rewarding work environment. Valuable experience, ideal for those interested in pursuing a career in law enforcement. Flexible hours and shifts to fit your schedule. Our Story Commissionaires BC is a Canadian, not-for-profit security/enforcement organization that has been in business since 1927. Our mandate is to give back to those who served and continue to serve in our communities and country. Our guards are not only behind the scenes providing security and access control, but front and centre providing valued customer service to the public.

What you’ll do

The Site Lead coordinates daily security operations, manages personnel scheduling, and ensures operational continuity. They act as the primary liaison for clients and provide direction during emergencies and incidents.

Requirements

Candidates must possess a valid BC Security License and Intermediate First Aid/OFA 2 certification. Experience with CCTV and access control systems is also required.

Benefits

• Career Growth And Advancement • Flexible Hours And Shifts

Listed skills

• Control · Preferred
• Customer service · Preferred
• First Aid · Preferred
• Training · Preferred
• Client · Preferred
• safety · Preferred
• Communication · Preferred
• Flexible · Preferred
• Customer · Preferred
• Excellent customer service · Preferred
• coordination · Preferred
• Onboarding · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Security Operations Coordination
• Onboarding And Training
• Post Order Management
• Staff Scheduling
• Incident Management
• CCTV Operation
• Access Control Systems
• Problem Solving
• Decision Making
• Customer Service