Station Attendant - Casual - Various Stations

Job summary

The Station Attendant provides superior customer service, monitors station safety, and assists passengers with transit services. They also act as a first responder during emergencies and maintain station cleanliness and equipment.

Job details

Commissionaires BC is currently recruiting for Casual On-Call Station Attendants to work with us on the West Coast Express line! West Coast Express has stations from Waterfront to Mission. For this position its between the Pitt Meadows, Maple Meadows and Port Haney stations or Port Coquitlam, Coquitlam, and Port Moody stations. This position would suit any early birds wanting to add few extra shifts to their week. Shift times are 5am to 9am and locations will vary. The payrate will be $26.17/hr. Note that this is a unionized position. Some of your responsibilities include: Providing superior customer service to clients and the public Greeting customers, and assisting them with use of the service Public announcements regarding train difficulties and delays Administering the Lost & Found Performing random fare validation checks, as well as passenger counts Monitoring stations for vandalism, maintenance, and safety concerns Keeping station conditions clean, presentable and safe, including trash, snow, and graffiti removal Maintaining equipment and inventory Liaising with law enforcement when necessary Investigating and documenting incidents promptly and accurately First responder in building emergencies such as evacuations and medical emergencies Reporting to the Site Supervisor and Operations Management for further duties as necessary Your Must-Haves: Excellent communication skills Ability to travel to the various sites with your own vehicle Basic First Aid Certificate (OFA1) Ability to handle emergency situations in a calm and professional manner Fluent English written, verbal and reading skills Demonstrated interest and experience in serving the public Positive and professional attitude, with strong customer service skills What’s in it for you? Flexibility in hours Opportunity for growth Work for a reputable and nationally known company A challenging yet rewarding work environment Paid on-site training You’re a good fit if… You hold a positive and can do attitude You are reliable and committed You can think on your feet and problem solve You can work alone or as part of a team You have good customer service & communication skills Physically able to preform onsite duties that include: lifting, walking stairs, patrol interior and exterior points Our Story Commissionaires BC is a Canadian, not-for-profit security/enforcement organization that has been in business since 1927. Our mandate is to give back to those who served and continue to serve in our communities and country. Our guards are not only behind the scenes providing security and access control, but front and center providing valued customer service to the public.

What you’ll do

The Station Attendant provides superior customer service, monitors station safety, and assists passengers with transit services. They also act as a first responder during emergencies and maintain station cleanliness and equipment.

Requirements

Candidates must possess a Basic First Aid Certificate (OFA1) and have their own vehicle for travel between sites. Excellent communication skills and the ability to handle emergency situations professionally are required.

Benefits

• Flexibility in hours • Opportunity for growth • Paid on-site training

Listed skills

• safety monitoring · Preferred
• Customer service · Preferred
• Teamwork · Preferred
• First Aid · Preferred
• Problem solving · Preferred
• Communication Skills · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Communication skills
• First aid
• Emergency response
• Problem solving
• Public speaking
• Incident documentation
• Safety monitoring
• Conflict resolution
• Teamwork
• Professionalism
• Access Controls
• Basic First Aid
• Certified First Responder (CFR)
• Customer Service
• Communication
• English Language
• Graffiti Removal
• Operations Management
• Greeting Customers

Job areas

• Security & Safety
• Customer Service & Support
• Transportation
• Government & Public Sector
• Station Attendant
• Parking Enforcement Officer
• Protective Services Workers Not Elsewhere Classified
• Parking Enforcement Workers