2 I/C Supervisor (Marine Atlantic Site) INTERNAL POSTING
- North Sydney, NS
- On-site
- Posted Oct 8, 2026
- 1 position
$25 / hour
Opens an external site
- Employment type
- Full-time
- Experience level
- Mid-level · 2+ years
- Minimum education
- Professional degree
- Posting language
- English
- Working hours
- 40 hours per week
Job summary
The 2 I/C Supervisor acts as the alternate Site-Supervisor and DFFSO, overseeing team shifts and ensuring facility security protocols are followed. They are responsible for coaching staff, managing payroll integrity, and maintaining clear communication with stakeholders regarding incidents and site operations.
Job details
Commissionaires Nova Scotia (CNS) is the province’s leading provider of security, safety, training, and identification services. Winner of the 2025 Canadian Outstanding Security Performance Awards (OSPAs)- Outstanding Partnership, we are a part of the Canadian Corps of Commissionaires, our parent federation employing over 22,000 commissionaires across Canada. We exist to provide meaningful employment for veterans of the Canadian Armed Forces and RCMP, their families, and anyone else who wants to contribute to the security and well-being of Nova Scotians. We are recognized for providing the highest quality of security services in Nova Scotia, with global certifications for our exceptional customer service, management standards, and environmental stewardship. Please note: This is an internal posting and is open only to current CNS employees working at the Marine Atlantic Terminal site. WHAT WE OFFER A sought-after employer and community partner, we can help you achieve your goals through challenging work, professional development, and career advancement opportunities. We strive to continually improve and leverage technology in the security industry across Nova Scotia. Join the 2025 OSPA Award Winning Team and benefit from: Health, drug, and dental benefits Life and Accidental Death and Dismemberment Coverage (AD&D) RRSP/TFSA matching Free uniforms and equipment High-quality, formal, and on-job training Annual, earned paid loyalty award Education assistance funds and family scholarship programs Advancement opportunities within a large, national organization THE ROLE Position: 2 I/C (Marine Atlantic) Competition #: 2026-10-03 Location: Marine Atlantic Terminal Nova Scotia Yard (North Sydney, NS) Reports To: Site Manager Responsible For: Second-in-Command Supervision, Acting Site-Supervisor/Alternate Domestic Ferry Facility Security Officer (DFFSO) in the Site-Supervisor’s absence, scheduling of team and personnel shifts Working Hours: Monday-Friday, 1500-2300 and after-hours call-out as required Wage: $24.70 per hour Date Posted: 06 October 2026 Closing Date: 20 October 2026 Duties and Responsibilities: While duties vary by assignment, the responsibilities of this role include, but are not limited to: Acting Site-Supervisor/Alternate DFFSO in the Site-Supervisor’s absence (training provided by CNS) Supervising and leading employees on assigned shifts in the absence of the shift supervisor Filling in as Shift-Supervisor or Guard position when all other options have been exhausted Effectively coach, motivate, and provide feedback when necessary Undergo Drug and Alcohol (D&A) Testing training and administer tests as directed by Marine Atlantic (D&A Testing training provided) Ensuring timely and accurate delivery of communication, including all Incident reports Providing the shift schedule one month in advance to all shift teams Liaising with and providing guidance to supervisor leadership (e.g. Shift-Supervisors) for each Team Resolving any payroll issues in liaison with staff and CNS Head Office Finance staff and ensuring the integrity of payroll hours for all crews. Providing this information to CNS payroll office to coincide with pay periods. Addressing/resolving all complaints in a timely, professional, and satisfactory manner Keeping the Site Supervisor, District Manager, client and other stakeholders apprised of all events and incidents as applicable Actively meeting as a member of the Marine Atlantic Joint Occupation Health and Safety Committee and leading the committee in the absence of Site Supervisor Investigating all alarms and alerts recorded by the Genetec alarm system Ensuring pictures and valid information are obtained for new, lost, broken or expired Restricted Area Passes and forwarded to 65 Memorial Drive for issuance Ensuring an adequate supply of testing materials, as well as calibration of devices used in the Drug and Alcohol testing program Requesting snow removal services, when required Completing administrative duties as required Must complete Commissionaires Supervisory Level 1 and 2 training Must complete Marine Facility Supervisor Officer training within probationary period (training provided by Commissionaires Nova Scotia) Must complete Drug and Alcohol Test training within probationary period WHO WE ARE SEEKING Eligibility Requirements Candidates must: Be a current commissionaire employed at the Marine Atlantic site Be aged 19 or older Be a Permanent Resident of Canada or Canadian Citizen Not have a criminal record for which a pardon has not been granted Be able to provide fingerprints and complete a criminal record check Be eligible to apply for Government of Canada personnel security screening Be able to communicate effectively in English Be able to successfully complete Marine Facility Security Officer (MFSO) training immediately after assignment to the role Be able to successfully complete the Drug and Alcohol Testing Training Course immediately after assignment to the role Be able to successfully complete Supervisor Level I & II Training immediately after assignment to the role Qualifications and Skills The incumbent must demonstrate experience with the following key qualifications, skills, and attributes: Supervisory experience considered an asset Highly professional and discreet Superior communication and interpersonal skills Strong customer service skills Excellent coaching, negotiating, and influencing abilities Ability to multi-task Knowledgeable of CNS Policies and Procedures Good working knowledge of computer-based applications READY TO APPLY? This position is open to internal applicants only (please include your Corps #). In the event that a suitable candidate is not found within the Marine Atlantic site, external CNS Cape Breton applicants may be considered. Commissionaires Nova Scotia is an equal opportunity employer. We encourage applicants from equity seeking communities to self-identify. We thank all applicants for their interest, but only those chosen for an interview will be contacted.
What you’ll do
The 2 I/C Supervisor acts as the alternate Site-Supervisor and DFFSO, overseeing team shifts and ensuring facility security protocols are followed. They are responsible for coaching staff, managing payroll integrity, and maintaining clear communication with stakeholders regarding incidents and site operations.
Requirements
Candidates must be current Commissionaires Nova Scotia employees at the Marine Atlantic site and possess strong supervisory and communication skills. The role requires the successful completion of mandatory training, including Marine Facility Security Officer and Drug and Alcohol Testing certifications.
Benefits
- Health benefits
- Drug benefits
- Dental benefits
- Life insurance
- Accidental death and dismemberment coverage
- RRSP matching
- TFSA matching
- Free uniforms
- Free equipment
- Formal training
- On-job training
- Paid loyalty award
- Education assistance funds
- Family scholarship programs
Listed skills
- Supervision · Preferred
- Communication · Preferred
- Customer service · Preferred
- Coaching · Preferred
- Conflict Resolution · Preferred
- scheduling · Preferred
- Leadership · Preferred
- interpersonal skills · Preferred
- Multi-Tasking · Preferred
Other relevant skills
Identified from the job description. Confirm important requirements above.
- Supervision
- Security operations
- Communication
- Customer service
- Coaching
- Conflict resolution
- Incident reporting
- Scheduling
- Payroll administration
- Drug and alcohol testing
- Alarm system monitoring
- Leadership
- Interpersonal skills
- Multi-tasking
- Computer literacy
- Customer Service Management
- Administrative Functions
- Snow Removal
- Alarm Devices
- Customer Service
- English Language
- Finance
- Equities
- Incident Reporting
- Interpersonal Communications
- Multitasking
- Officer Training
- Safety Training
Job areas
- Security & Safety
- Management & Leadership
- Administrative
- Logistics
- Customer Service & Support
- On-Site Supervisor
- Security Supervisor
- Security Guards
- First-Line Supervisors of Security Workers
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