Job Coach

Job summary

Create employment opportunities by connecting clients with employers, assessing the needs of job seekers and businesses, and building employer and stakeholder relationships. Deliver the EMPLOY Program and support other employment services, including guiding youth and diverse clients through job searches, facilitating groups, and marketing programs.

Job details

Position: Job Coach (2 Positions Available) Location: Vernon Department: Adult/Youth Resource Centre Contract hours: Position 1 - 37.5 hours p/w Position 2 - 33 hours p/w Closing Date of Posting: October 12, 2026 Desired Start Date: ASAP Days/Hours of Work: Mon - Fri, 8:00 am - 4:30 pm Reports to: Client Services Manager Company: North Okanagan (CFNO) is a community-based not-for-profit corporation offering a comprehensive selection of business and employer services, employment assistance services, and economic development as determined and required by local and regional communities. CNFO is an equal opportunity employer. Our hiring practices reflect the diversity of our community and as an employer, we are committed to employment equity in our work environment. Job Summary: The Job Coach is responsible for assisting in the creation of opportunities between clients and employers. The role of Job Coach requires competency in a wide variety of areas including engaging and guiding youth with barriers in their job search, facilitating groups, sales strategies, marketing and promotions and a general understanding of business and human resources. The Job Coach actively markets our programs, assessing the needs of job seekers and businesses, developing relationships with employers, and networking with key stakeholders. The ability to work with and have passion around helping diverse populations, such as Youth, People with Disabilities, multi-barriered, Indigenous People, Immigrants, survivors of abuse and others, is of utmost importance. Conflict resolution skills and competence in de-escalating clients in distress are important requirements for this position. The role will deliver our EMPLOY Program and support other employment services and programs. To read more about the employ program, please visit the program page on our website HERE. Education: Bachelor’s degree, diploma, or certificate in a related social science field and/or training or certification in employment or career counseling and/or equivalent years of experience in employment or career counseling Valid Class 5 Driver’s License & Clean Driver’s Abstract A reliable vehicle registered with business insurance Experience Proven experience working with diverse client populations (i.e. youth, Indigenous People, people with disabilities, multi-barriered and rural residents) 1+ years of experience in facilitation, teaching, and/or coaching Strong sales and promotions background Previous involvement in basic human resource practices Applied knowledge of effective, client-centered counseling approaches (i.e. motivational interviewing and active listening techniques) Benefits and Compensation: The biggest benefit is our people, so we invest in them through individualized Professional/Career Development plans A diverse and inclusive environment that includes an Inclusion Committee that brings initiatives to make sure we're meeting the mark Our Social Committee hosts games, lunches, raffles, and more, bringing a whole lot of fun and energy to the workplace Competitive wages Paid Sick, Wellness, Volunteer Days, and Fitness Fridays (30 min Meditation/Yoga/Walking treks) Minimum 3 weeks vacation taken in the year earned RRSP/TFSA matching program Comprehensive group benefits Starting Salary Range: $26.50 - $29.50 per hour pending experience Application Process: Please submit your resume, cover letter, and references through the ‘Apply for this Job’ button. All resumes are reviewed, however, only those candidates selected for an interview will be contacted. CFNO is an equal opportunity employer committed to hiring with diversity, equity, and inclusion at the forefront. We, therefore, encourage applicants from all backgrounds, abilities, and life experiences to apply. If you require information about our accessible workplace, including disability accommodation, please state your request in your application. NOTE: Community Futures North Okanagan is not eligible to hire under the Rural Community Immigration Pilot (RCIP).

What you’ll do

Create employment opportunities by connecting clients with employers, assessing the needs of job seekers and businesses, and building employer and stakeholder relationships. Deliver the EMPLOY Program and support other employment services, including guiding youth and diverse clients through job searches, facilitating groups, and marketing programs.

Requirements

A related social science degree, diploma, or certificate, relevant employment or career counseling training, or equivalent experience is required, along with a valid Class 5 driver's license, clean driving abstract, and a reliable vehicle with business insurance. Candidates should have experience supporting diverse populations, at least one year in facilitation, teaching, or coaching, a strong sales and promotions background, basic human resources experience, and client-centered counseling skills.

Benefits

• Professional and Career Development Plans
• Inclusive Work Environment
• Social Committee Activities
• Paid Sick Days
• Wellness Days
• Volunteer Days
• Fitness Fridays
• Minimum Three Weeks of Vacation
• RRSP/TFSA Matching Program
• Comprehensive Group Benefits

Listed skills

• Sales · Preferred
• Coaching · Preferred
• Facilitation · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Client-Centered Counseling
• Motivational Interviewing
• Active Listening
• Facilitation
• Teaching
• Coaching
• Sales
• Marketing and Promotions
• Employer Relationship Building
• Networking
• Human Resources
• Conflict Resolution
• De-escalation
• Job Search Guidance
• Needs Assessment
• Sales Strategy
• Employment Equity
• Business Insurance
• Valid Driver's License
• Career Counseling
• Client Services
• Economic Development
• Equities
• Marketing
• Social Sciences

Job areas

• Social Services
• Education
• Sales
• Marketing
• Human Resources
• Job Coach
• Career Counselor
• Personnel and Careers Professionals
• Educational, Guidance, and Career Counselors and Advisors

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