Direct Support Facilitator - Intensive Support Residence

Hamilton, ON
On-site
Posted Oct 16, 2026
1 position

$29.28 / hour

Opens an external site

Employment type: Full-time
Experience level: Mid-level · 2+ years
Minimum education: College diploma
Posting language: English
Working hours: 40 hours per week

Job summary

Support individuals in achieving goals identified in their Person Directed Plans while fostering independence through skill development and coaching. Maintain a safe, secure, and supportive living environment while collaborating with multidisciplinary teams to advocate for client rights.

Job details

Build Great Lives. Build a Meaningful Career. Community Living Hamilton supports more than 1,600 adults and children with diverse abilities to live meaningful, inclusive lives in their communities. We are currently seeking 2 Full-Time and 3 Part-Time Direct Support Facilitators to join our Intensive Support Residential Program supporting individuals with developmental disabilities, mental health challenges, addictions, and experiences of homelessness. This is an existing vacancy. Pay Rate: $29.28 per hour Schedule: This position follows a rotating schedule that includes days, evenings, weekdays, and weekends. Day Shift (7 am to 3 pm); Evening shift (3pm – 11 pm); Night shift (11 pm -7 am). Employees will participate in an alternating day and evening schedule, including every other weekend, based on operational requirements and posted schedules. What You'll Do Support individuals in achieving goals identified within their Person Directed Plans/Individual Support Plans Foster independence through skill development and coaching Support health, wellness, recreation, employment, and relationship-building goals Develop respectful and professional relationships that promote dignity, choice, and inclusion Collaborate with community partners and multidisciplinary teams Advocate for client rights, interests, and well-being Maintain a safe, secure, and supportive living environment Complete required documentation and reporting Respond appropriately to challenging situations and behaviours using approved intervention strategies Qualifications DSW, SSW, CYW, or related Social Services diploma/degree Two years' experience supporting individuals with developmental disabilities, mental health, addictions, homelessness, or complex support needs preferred. Demonstrated ability to build effective professional relationships based on respect, dignity, inclusion, and healthy boundaries. Experience developing and implementing Person Directed Plans and Individual Support Plans. Strong communication, problem-solving, and interpersonal skills Commitment to person-centred supports and community inclusion. Valid First Aid and CPR Certification A valid G class driver’s license with a clean 3-year driver’s abstract, and proof of insurance in good standing. Why join CLH: Competitive wage of $29.28 per hour Meaningful, person-centred work Employer matching Pension Opportunities for professional growth and development An organization committed to inclusion, respect, and community participation If you are passionate about supporting people to develop independence, achieve personal goals, and overcome barriers, we encourage you to apply. At Community Living Hamilton, we are committed to employment equity and to building a workforce that reflects the diversity of our community. We uphold the standards set out in the Accessibility for Ontarians with Disabilities Act (AODA) and strive to ensure an accessible, barrier-free recruitment process. We encourage applications from all qualified individuals, including persons with disabilities, Indigenous Peoples, racialized individuals, women, and members of the 2SLGBTQ+ community. Accommodations are available throughout the hiring process upon request. Please contact humanresources@clham.com for assistance.

What you’ll do

Requirements

Requires a DSW, SSW, CYW, or related Social Services diploma or degree. Candidates should have two years of experience supporting individuals with developmental disabilities, mental health, or complex needs, along with a valid G class driver's license.