Technician, Integration Services

About Compugen Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled. Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen! Our Culture We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours. If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us. Location: Richmond Hill Key Responsibilities: Configure new and refurbished systems for internal and external customers. Install, test, troubleshoot and diagnose software and hardware related issues. Meet daily production deadlines as assigned by the Configuration Scheduler. Communicate with vendor specific and internal technical support staff to resolve technical issues. Staff are responsible to follow ISO procedures outlined in Compugen’s Quality Management System. Skills & Qualifications: Post-secondary education in Electronics or related Information Technology program. Minimum 2 years PC industry experience which includes but is not limited to refurbishing, setup and imaging experience on desktops, notebooks, printers etc. Excellent troubleshooting skills in relation to PC and Server based hardware. Fast learner; Proactive self-starter. Ability to follow instructions with minimal guidance; able to work independently with minimal supervision. Excellent communication skills, both verbal and written. High attention to detail; proven track record of delivering quality work based on precision workmanship. Flexibility to adapt to changing priorities and deadlines. Experience in sales-oriented environment preferred. Able to lift independently a minimum of 30 lbs. What Compugen Offers You: Exciting, fast-paced challenging work environment A culture where authenticity and diversity are valued Professional development Participation in Women in Technology Network Opportunities to give back to our local communities Collaborative supportive team members Work/life flexibility Equity Statement At Compugen, we are committed to diversity, equity and inclusion. We actively recruit from all groups, including women, Indigenous people, persons with disabilities and members of visible minorities. We recognize the importance of removing barriers to participation and provide accommodation upon request to all applicants throughout the recruitment process. If you require an accommodation, our People & Culture representatives will work with you to meet your needs in a confidential and respectful manner. We believe everyone deserves a seat at the table-and we are taking deliberate action to make this a reality.

The role involves configuring, installing, and troubleshooting new and refurbished hardware and software systems for customers. The technician must meet production deadlines and follow ISO quality management procedures.

Candidates need post-secondary education in Electronics or IT and at least 2 years of PC industry experience. Physical ability to lift 30 lbs and strong hardware troubleshooting skills are required.

• Professional development • Participation in Women in Technology Network • Community give-back opportunities • Work/life flexibility

Identified from the job description. Confirm important requirements above.

• Hardware Configuration
• Software Installation
• Troubleshooting
• PC Refurbishing
• Imaging
• Server Hardware
• ISO Procedures
• Technical Support
• Written Communication
• Verbal Communication

• Technology
• Engineering
• Consulting
• Customer Service & Support

Minimum education

Professional degree

Minimum experience

2+ years

Apply by

Sep 10, 2026

Posting language

English

Working hours

40 hours per week

Seniority

Mid-Senior level