Concentrix is a global leader in technology and services, delivering integrated solutions that empower over 2,000 brands to tackle complex business challenges efficiently.
Newark, California
We’re Concentrix, a Fortune 500® technology and services leader, helping the world's best brands cut through AI hype and create intelligent operations that perform in the real world. We design, build, and run integrated human and AI solutions, harnessing the insight from billions of real-world interactions to help 2000+ of the world’s most complex organizations solve their toughest business challenges. Backed by 20+ years of operational experience and battle tested AI, we’re the Intelligent Transformation Partner that helps clients across every major vertical move from AI ambition to measurable, scalable performance.
Remote · Canada
Provide inbound customer support for an automotive brand using call flow guides to resolve basic technical issues. Track and document customer information in databases while offering additional products and services.
On-site · Belleville
Provide bilingual technical support and customer service to users of technical products and financial programs. Responsibilities include troubleshooting hardware, software, and networking issues while maintaining professional rapport with customers.
Remote · Alberta, Canada, British Columbia, Canada, Manitoba, Canada, New Brunswick, Canada, Newfoundland and Labrador, Canada, Nova Scotia, Canada, Ontario, Canada, Prince Edward Island, Canada, Saskatchewan, Canada
Respond to escalated automotive product questions and resolve customer inquiries using an internal knowledge base. Collaborate with dealerships and field support teams to provide timely resolutions via email, text, or chat.
On-site · Hamilton
Coordinates resolutions for customer vehicle issues, dealership complaints, and warranty policies. Acts as a liaison between National Consumer Affairs and Regional Offices while documenting inquiries and corporate surveys.
On-site · Hamilton
Coordinates resolutions for customer vehicle issues, dealership complaints, and warranty policies. Acts as a liaison between National Consumer Affairs and Regional Offices while documenting all customer inquiries.
Remote · Alberta, Canada, British Columbia, Canada, Manitoba, Canada, New Brunswick, Canada, Newfoundland and Labrador, Canada, Nova Scotia, Canada, Ontario, Canada, Prince Edward Island, Canada, Saskatchewan, Canada
Translate brand and campaign strategy into dynamic social content across various platforms including LinkedIn and short-form video. Collaborate with the social team to develop creative concepts and use performance data to refine content execution.
On-site · Belleville
Resolve technical issues and billing concerns while handling customer escalations. Provide exceptional customer experiences with a focus on empathy and first-contact resolution.
On-site · Oshawa
Lead and implement comprehensive HR activities including employee relations, compensation, and talent management to drive short-term strategy. Serve as a trusted advisor to management while overseeing HR metrics, workplace investigations, and the development of HR communication tools.
On-site · Belleville
Handle inbound customer calls to identify needs and provide information on automotive subscription services. Upsell services to meet sales targets and assist customers with website navigation and GPS systems.
Remote · Alberta, Canada, British Columbia, Canada, Manitoba, Canada, New Brunswick, Canada, Newfoundland and Labrador, Canada, Nova Scotia, Canada, Ontario, Canada, Prince Edward Island, Canada, Saskatchewan, Canada
The Sr. Payroll Specialist manages end-to-end bi-weekly payroll operations for U.S. and Canadian employees, ensuring accuracy and regulatory compliance. This role serves as a Workday Payroll subject matter expert, partnering with cross-functional teams to optimize system performance and resolve payroll discrepancies.
Remote · Canada, United States
Manage end-to-end bi-weekly and off-cycle payroll operations for employees in the US and Canada using Workday. Ensure legal compliance, perform audits, and partner with HRIS and Finance to drive system enhancements and process improvements.
On-site · Hamilton
Manage automotive parts orders and inventory by utilizing parts catalogues and VIN information to ensure accuracy. Act as a central problem-solving hub to investigate issues, maintain precise documentation, and provide empathetic communication to customers.
On-site · Oshawa
As a Customer Service / Inside Sales Representative, you will handle inbound calls focusing on customer retention and explain products and services to upsell and cross-sell to customers. You will also listen to customer needs and concerns, demonstrating empathy while building rapport.
On-site · Mississauga
Review products and social media content to ensure compliance with platform policies and identify potential trends or policy gaps. Address sensitive, graphic, or hateful material while providing expert customer experiences and maintaining internal trackers.
On-site · Oshawa
Lead and implement all Human Resources activities, including employee engagement, compensation, and talent management. Serve as a trusted advisor to management and guide the team through HR policies and best practices.
Remote · Canada
As an Inside Sales Representative, you will provide inbound and outbound customer support, close sales, and build client relationships. You will also track and document information in databases while delivering exceptional customer experiences.
Remote · ["Canada"]
Join our award-winning “One Concentrix” team as a remote Bilingual Automotive Customer Service Representative! We’re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world’s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive cultur…
Remote · Canada, United States
Receive calls from automotive dealership personnel to diagnose vehicle problems using systematic listening and research. Track information, update cases, and perform follow-ups to ensure expert customer experiences.
On-site · Hamilton
You will manage automotive parts orders, research technical issues using parts catalogues, and maintain accurate inventory records. Additionally, you will collaborate with cross-functional teams to provide solutions and deliver exceptional customer experiences.
On-site · Oshawa
Welcome customers and handle various call types to answer general inquiries professionally. Assist members with vehicle warranty and recalls while providing tailored product recommendations.
