Learning Services Coordinator

Job summary

The Learning Services Coordinator oversees the creation, delivery, and evaluation of academic supports, including tutoring, the Writing Centre, and New Student Orientation. They provide direct academic support to students and research best practices to ensure inclusive and effective learning strategies.

Job details

Concordia University of Edmonton (CUE) is a community of learning grounded in scholarship and academic freedom, preparing students to be independent thinkers, ethical leaders and citizens for the common good. CUE campus is situated on the banks of the North Saskatchewan River in Edmonton’s historic Highlands neighborhood. Supporting a student body of nearly 3,000, we are known for our small class sizes and our excellence in teaching. Our small classes and diverse student population provide an excellent opportunity for engaging with students in a sustained and nurturing way unique within the Canadian university system. CUE is an institution that values research in the sciences, social sciences, humanities and management. Our vision is to become Canada’s preeminent small university. CUE is committed to fostering a diverse, equitable, and inclusive environment for work, study, and living. We actively promote dignity for all, rejecting action and language that are harmful to mutual respect. Reporting to the Director, Student Life & Learning, the Learning Services Coordinator oversees the creation, delivery, and evaluation of academic supports at Concordia University of Edmonton (“CUE”). This includes the Tutoring program, the Writing Centre, academic strategies, the Bounce Back Program, and New Student Orientation. This individual maintains active participation in communities of practice regarding student success and learning strategies, and shares knowledge and resources with the Student Life & Learning team and wider CUE community as needed. The Learning Services Coordinator demonstrates exceptional organizational skills, leadership abilities, and communication skills in order to best collaborate with colleagues and deliver services to students. Responsibilities Student Academic Support Provides drop-in support to students with academic challenges and questions. Participates in the CUE C.A.R.E.S. program by providing academic support to students of concern. Instructs the Bounce Back program and delivers individual support to students in this program. Academic Skills & Student Success Programming Coordinates CUE's Tutoring program, including tutor recruitment and training, functional supervision, and assessments. Coordinates CUE's Writing Centre, including recruitment, training, functional supervision, and assessments. Collaborates with the Student Life and Learning team to deliver academic skills workshops. Plans and implements New Student Orientations, in collaboration with the Director, Student Life & Learning and in consultation with key stakeholders. Program Development & Best Practices Researches best practices in areas of student success, tutoring, writing instruction, universal design for learning, and other relevant topics. Establishes and regularly updates standards of practice for delivery of tutoring, academic strategies, and other academic supports, ensuring services are inclusive, effective, and relevant. Campus Engagement & Team Support Collaborates and communicates frequently with the Campus Life team and others, developing positive internal relationships with staff and faculty. Other duties as assigned. Requirements Master's degree in education or related field is required. With a combination of experience, a Bachelor's degree may be considered. Minimum 3 years experience working with students, preferably those with complex learning needs is required. Minimum 2 years experience teaching at a post-secondary level is preferred. Demonstrated ability to work with personal information within privacy legislation and university policies is required. Ability to pass a clear criminal record check is required. Closing Date: Application review will commence immediately and continue until the position is filled. Please direct all questions and inquiries to Human Resources at Concordia University of Edmonton [email protected]. Concordia University of Edmonton encourages applications from members of racialized groups, visible minorities, First Nations, Métis, Inuit, and Indigenous persons, persons with disabilities, women, persons of any sexual orientation or gender identity and expression, and others who may support a diversity of perspectives at CUE. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority. We thank all applicants for their interest; only those selected for an interview will be contacted.

What you’ll do

The Learning Services Coordinator oversees the creation, delivery, and evaluation of academic supports, including tutoring, the Writing Centre, and New Student Orientation. They provide direct academic support to students and research best practices to ensure inclusive and effective learning strategies.

Requirements

A Master's degree in education or a related field is required, though a Bachelor's degree may be considered with equivalent experience. Candidates must have at least 3 years of experience working with students and the ability to pass a criminal record check.

Listed skills

• Leadership · Preferred
• Communication · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Academic Support
• Tutoring Coordination
• Writing Instruction
• Student Success Programming
• Curriculum Development
• Leadership
• Organizational Skills
• Communication
• Universal Design for Learning
• Student Orientation Planning
• Privacy Legislation Compliance
• Academic Strategy

Job areas

• Education
• Management & Leadership
• Administrative