IT Support Specialist Level 1

Longueuil, QC
On-site
Posted Sep 30, 2026
1 position

Applications are currently unavailable for this posting.

Employment type: Contract
Posting language: English
Application method: Apply on LinkedIn (LinkedIn sign-in required)

Job summary

Provide Level 1 IT support by troubleshooting Apple/macOS and Windows hardware and software issues, and supporting endpoint management, identity, and collaboration tools. Assist with audio-visual systems, device imaging and deployment, networking, ticketing, and hardware and software inventory management.

Job details

IT Support Specialist I Location: Longueuil, QC Duration: 6 months contract Experience: 2–3+ years IT Support Languages: Fluent French & English Must-Have Skills: Apple/macOS & Windows hardware/software troubleshooting JAMF, NinjaOne, AirWatch/MDM Okta & Google Workspace administration AV support: Zoom, Teams, Google Meet, projectors, conferencing Laptop/desktop imaging & deployment IT Helpdesk / ticketing systems, ITIL, Confluence Basic–intermediate networking: Wi-Fi, switches, servers Hardware/software inventory management Strong customer service & troubleshooting skills Ability to lift 50+ lbs as needed

What you’ll do

Requirements

Requires 2–3 or more years of IT support experience and fluency in French and English. Candidates should have the listed technical support and administration skills, strong customer service and troubleshooting abilities, and be able to lift more than 50 pounds as needed.