eDiscovery Project Manager, Managed Services

Job summary

The eDiscovery Project Manager oversees end-to-end discovery matters, serving as the primary point of contact for clients while managing project schedules and budgets. They are responsible for delegating tasks, mentoring team members, and ensuring quality standards across multiple concurrent projects.

Job details

Overview The Managed Services eDiscovery Project Manager role in Toronto is responsible for high level management, delegation, and execution of day-to-day e-discovery project tasks. The role involves concurrently managing multiple projects of varying complexity. The incumbent will collaborate with lawyers, paralegals, IT personnel, and other members of the counsel and/or client legal team to ensure the successful completion of e-discovery matters. Project Managers are required to plan for project execution as well as mentor, train and delegate to an assigned project team. Responsibilities · Providing end-to-end oversight of discovery matters and serving as primary client point of contact. · Providing expertise and consultative advice regarding data collections, processing, review workflows, analytics, and production/export deliverables. · Creating and maintaining project schedules, including defining activities, sequence, dependencies, work effort, duration and associated resource requirements. · Developing and managing relationships with internal teams. · Defining, communicating, implementing and monitoring quality standards on all project deliverables. · Planning and managing internal and external project communications, ensuring effective exchange of project information and deliverables. · Serving as expert on Consilio’s review platforms and proprietary offerings. · Forecasting, tracking and managing project budgets and invoices. · Successfully overseeing multiple, concurrent projects. · Generating and distributing reporting metrics for processed requests and KPI’s on a regular basis. · Developing strong client relationships through collaborative, consultative service. · Trajectory of growth to include leading, mentoring and supporting a team. Qualifications · BA/BS degree or minimum of 5 years in the litigation support / legal industry. · Minimum 3 years’ experience as a Project Manager. · Fluent (written/verbal) in English is a requirement / fluent in French a plus. · Demonstrated working knowledge of Relativity review platform. · Working knowledge of civil procedure and document disclosure requirements in Canada. · Demonstrated experience managing multiple, concurrent projects involving cross-functional teams within budgetary and schedule constraints. · Demonstrated ability to manage client expectations and maintain client satisfaction. · A proactive approach to problem-solving and the ability to anticipate client needs. · The ability to confront unexpected problems quickly and effectively. · Strong teamwork, communication (written and oral), client management, and interpersonal skills. · Demonstrated ability to manage project teams, including teams of supporting project managers. · Demonstrated ability to prepare and present detailed reports/updates to all stakeholders. · The ability to lead client-facing meetings (virtual or in-person). · Experience with or understanding of handling forensic collections is a plus. · Demonstrated working knowledge of other eDiscovery applications (Everlaw, Reveal) would be considered a plus. Consilio’s True North Values Client Experience | Listen for the “why”. Clearly define success. Be accountable. Go the extra distance to create moments that matter. Collaboration | Treat everyone with respect. Welcome diverse views. Partner across geography, generations, and teams. Rally around final decisions. Innovation | Always be curious (ABC). Challenge the status quo. Experiment and fail forward. Build for the future. Grit | Focus on what matters. Work with passion and persistence. Think like an owner. Deliver results you’re proud of. Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. #LI-SN1 #LI-Hybrid

What you’ll do

The eDiscovery Project Manager oversees end-to-end discovery matters, serving as the primary point of contact for clients while managing project schedules and budgets. They are responsible for delegating tasks, mentoring team members, and ensuring quality standards across multiple concurrent projects.

Requirements

Candidates must possess a bachelor's degree or at least 5 years of experience in the litigation support or legal industry, with a minimum of 3 years in project management. Proficiency in the Relativity review platform and a working knowledge of Canadian civil procedure and document disclosure requirements are required.

Listed skills

• Data analysis · Preferred
• Team Leadership · Preferred
• Project management · Preferred
• Client Relationship Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• eDiscovery
• Project Management
• Relativity
• Data Collection
• Processing
• Review Workflows
• Analytics
• Budget Management
• Client Relationship Management
• Litigation Support
• Reporting Metrics
• Team Leadership
• Mentoring
• Everlaw
• Reveal
• Forensic Collections
• Project Schedules
• Relationship Management
• Workflow Management
• Legal Discovery
• Curiosity
• Project Communications
• Project Implementation
• Quality Monitoring
• Expectation Management
• Planning
• Management
• Civil Procedures
• Communication
• Electronic Discovery
• English Language
• Experimentation
• Forecasting
• French Language
• Innovation
• Interpersonal Communications
• Invoicing
• Problem Solving
• Key Performance Indicators (KPIs)
• Managed Services
• Mentorship
• Persistence
• Collections
• Teamwork

Job areas

• Legal
• Management & Leadership
• Consulting
• Data & Analytics
• Customer Service & Support
• Ediscovery Project Manager
• Project Manager (General)
• Management and Organization Analysts
• Project Management Specialists

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