Inside Sales Representative

Job summary

Serve as the first point of contact for customers, provide product guidance, prepare quotes and orders, manage accounts, and deliver a positive customer experience. Maintain and organize the showroom, monitor stock levels, process payments and transactions, verify orders, and follow company policies and procedures.

Job details

We're currently seeking a dynamic Inside Sales Representative to join our team in Saskatoon. As the first point of contact for our clients which include General Contractors, Home Builders, Drywall, Roofing and Insulation contractors as well as the general public, the Inside Sales Representative will sell and educate customers on our variety of products and manage accounts in order to create an excellent customer experience. Monday - Friday + rotating Saturdays (approx 1 Saturday per month) Customer Service Greet customers and answer calls in a professional and courteous manner Provide assistance to customers through quoting and ordering process Produce packing slips for pick-up, delivered, or direct transactions Advise customers on use and care of merchandise Maintain customer files and manage customer accounts Execute the CRM process Showroom Keep up to date with new products Accept payment as outlined by Sales Policy and Procedure Manual Organize showroom merchandise Review stocking levels and ensure quantity is reasonable Design Showroom for client purchase optimization Complete opening and closing tasks Create a safe and clean environment within the showroom for all clients and employees Attend and present updates at sales meetings, where applicable Check orders for accuracy Additional duties that may be assigned by the Sales or Branch Manager Follow all Company Policies & Procedures Requirements High school diploma Sales experience and/or experience in the building supply industry is an asset. Quick learning capabilities. Excellent customer service. Excellent communication (both verbal and written), presentation and negotiation skills are required. Positive attitude and a desire to succeed within a team environment are very important. Satisfactory Criminal Record Check We Provide Base Salary + Commissions Company matching RSP plan Comprehensive benefits plan Full training provided both in sales and warehouse on product knowledge Opportunities for professional development Education reimbursement

What you’ll do

Serve as the first point of contact for customers, provide product guidance, prepare quotes and orders, manage accounts, and deliver a positive customer experience. Maintain and organize the showroom, monitor stock levels, process payments and transactions, verify orders, and follow company policies and procedures.

Requirements

A high school diploma is required; sales experience or experience in the building supply industry is an asset. The role calls for quick learning, excellent customer service and communication skills, presentation and negotiation abilities, a positive team-oriented attitude, and a satisfactory criminal record check.

Benefits

• Company-Matching RSP Plan
• Comprehensive Benefits Plan
• Sales and Product Training
• Professional Development Opportunities
• Education Reimbursement

Listed skills

• Customer service · Preferred
• Sales · Preferred
• Communication · Preferred
• Negotiation · Preferred
• Account Management · Preferred
• CRM · Preferred
• Product Knowledge · Preferred
• Inventory management · Preferred
• Teamwork · Preferred
• Attention to detail · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer Service
• Sales
• Communication
• Presentation
• Negotiation
• Quoting
• Order Processing
• Account Management
• CRM
• Product Knowledge
• Merchandising
• Inventory Management
• Teamwork
• Attention to Detail

Job areas

• Sales
• Customer Service & Support
• Retail
• Construction

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