CP

Constellation Payments

Verified Job Source

Unlock new revenue streams and control your payments with our trusted payment platform.

Woodbury, New York

Financial Services
11–50 people

About

At Constellation Payments, we are committed to driving growth within the Jonas Software organization, empowering and developing our diverse teams, and delivering exceptional support to our partners and merchants through innovative payment solutions and leadership in the FinTech industry. Founded in 2012, the company has quickly become a trusted payment technology and support partner to point of sale (POS) software providers representing a wide variety of verticals – including government entities, municipalities, moving and storage, club management, attractions, fitness, martial arts, event registration and hospitality management. The company is unique in that it hosts its own proprietary payment gateway and offers a full suite of integrated payment solutions including competitively-priced merchant processing accounts, recurring billing, tokenization, integrated EMV terminals, convenience fee logic and hosted payment pages. For more information or to have someone contact you, please email us at sales@csipay.com or contact us directly at 888.244.2160.

Open positions

Risk Supervisor

Remote · Canada

The Risk Supervisor leads the daily operations of the risk team, overseeing merchant risk monitoring, fraud investigations, and transaction reviews. They are responsible for team development, managing risk controls, and ensuring compliance with industry standards and internal policies.

Risk Supervisor

Remote · United States

The Risk Supervisor leads daily operations for the risk team, overseeing merchant risk monitoring, transaction reviews, and fraud mitigation strategies. They are responsible for team development, managing escalated cases, and ensuring compliance with regulatory and network standards.

Forward Deployed Engineer

Remote · Canada

The Forward Deployed Engineer will lead technical discovery sessions and design AI-enhanced payment workflows for SaaS partners. They are responsible for managing integrations from sandbox to production while creating reusable AI-assisted delivery assets.

Partner Relationship Manager

Remote · Canada

The Partner Relationship Manager will serve as the primary point of contact for partners, ensuring timely resolution of issues and maintaining strong professional relationships. They will also manage partner onboarding, track engagement metrics, and develop strategies to improve satisfaction and retention.

AI Product Owner

Hybrid · Toronto

The AI Product Owner will serve as the primary interface between partners and engineering teams to translate partner needs into production-ready features on the CSIPay gateway. This role involves owning the product backlog, conducting partner discovery, and utilizing AI-driven development lifecycles to accelerate delivery.

Partner Account Manager

Remote · Canada

The Partner Account Manager is responsible for driving revenue growth and maximizing profitability across an assigned book of ISV channel partners. This includes serving as the primary point of contact for partners, developing business plans, and analyzing partner performance.

Tier 2 Technical Support Agent

Remote · ["Canada"]

Job Details: Tier 2 Technical Support Agent Compensation: The expected salary range for this role is between $70,000 and $80,000, depending on experience and qualifications. Reason for Opening: Net New position AI is used to screen, assess, or select applicants for this role. Travel - Must be eligible to travel to the USA. About The Role Constellation Payments is seeking a Tier 2 Technical Support Agent to support complex technical issues, working closely with merchants, developers, and internal teams. This role serves as a key escalation point for technical inquiries related to payment proce…