Operations Manager

Why Control Tech? At Control Tech, our goal is to empower our people to deliver high quality solutions to our clients. We offer a competitive perks/benefits package and place value on our employees! Some of the benefits you can expect are: * Competitive pay & RRSP matching program * Generous paid vacation and time-off opportunities * Bonus Incentive Program * Comprehensive Premium Benefit Package - Medical, Dental/Vision, Life and AD&D - Extended Health Services * Training & Education: Fostering ongoing growth and development of our employees * Recruitment Incentive: Grow the team and earn. * Employee & Family Assistance Programs * And so much more; come see for yourself! Job Brief: The Operations Manager will oversee and direct all operations of the company pertaining to their local branch, including day-to-day operations as well as setting long-term goals and following through on those objectives. Duties & Responsibilities: * Provides oversight of the electrical, instrumentation, service, and operations. * Acts as a customer contact at branch level for client inquires, fields correspondence by responding in a timely and appropriate manner. * Manages key business relationships and development of new business in the region through regular sales calls/visits, attends industry events, and maintains positive community relations. * Participates in ongoing scheduled weekly meetings with other branches regarding operations, strategy, and monthly financial reviews. * Leads branch level safety culture (ensures employee/subcontractor compliance with safety legislation including certification standards, participates in health and safety meetings/events, promotes a safety focused culture) as per corporate EH&S policy and procedures. * Leads round table branch level team discussions to proactively enhance employee relations and promotes team building. * Reviews and signs off on quality assurance and quality control (QAQC) packages. * Manages attendance of employees; coordinates employee vacation, other leave requests, on-call scheduling, return to work arrangements, etc. * Provides guidance on project management; schedules technicians; participates in kickoff meetings; ensures requirements for materials, labor, and timelines for upcoming/ongoing projects are met efficiently; performs site inspections/visits to ensure service quality, etc. * Coordinates and communicates internal manpower sharing with administration and other branches as required. * Monitors Work in Progress (WIP) orders that are awaiting approval, attends scheduled WIP reporting meetings, provides support on resolving issues. * Assists purchasing and warehouse teams with special order materials for jobs and provide oversight for inventory management. * Provides field coverage as needed. * Approves invoices to authorize payment in the ERP (IFS) system. * Assists in office, site, fleet, and equipment inspections (eCompliance), as directed by corporate EH&S. * Inputs and sets up new jobs and projects in the ERP (IFS) system. * Acts as a liaison with the VP of Operations, USA, to problem solve, create training solutions, and gain budgetary approvals. * Manages and leads branch operations and staff as well as oversees daily operation workflows. * Participates/complies with company safety programs & company policies. * Other duties as required. Required Skills/Qualifications: * 5+ years management experience. * 5+ years of field experience preferred. Oil and gas and industry experience is an asset. * Certified journeyman with inter-provincial certification, optional. * Experience managing a P&L and managing a branch environment. * Experience managing and scheduling client programs. * Knowledge of construction, maintenance, troubleshooting, and diagnostics. * Strong leadership and supervisory skills with the ability to manage, delegate, motivate, and inspire a team of 25+ technicians. * Excellent organizational communication skills with attention to detail. * Ability to lead by example. * Extensive knowledge of the principles, procedures, and best practices in the industry. * Proactive and self-motivated approach to working; ability to seek out solutions that overcome operating and other constraints. * Strong analytical and problem-solving skills. * Proficient with MS Office, ERP (IFS) systems, or related software.

The Operations Manager oversees all local branch operations, including day-to-day workflows, long-term goal setting, and staff leadership. Key duties include managing client relationships, ensuring safety compliance, and coordinating project resources and manpower.

Candidates need over 5 years of management experience and preferably 5 years of field experience in the oil and gas industry. Proficiency in P&L management, ERP systems, and the ability to lead a team of 25+ technicians are required.

• Competitive Pay • RRSP Matching Program • Paid Vacation • Time-off Opportunities • Bonus Incentive Program • Medical Insurance • Dental Insurance • Vision Insurance • Life Insurance • AD&D Insurance • Extended Health Services • Training & Education • Recruitment Incentive • Employee & Family Assistance Programs

• Project managementPreferred

Identified from the job description. Confirm important requirements above.

• Operations Management
• P&L Management
• Leadership
• Project Management
• Scheduling
• Customer Relationship Management
• Safety Compliance
• QAQC Review
• Inventory Management
• Budgetary Approval
• Analytical Thinking
• Problem Solving
• MS Office
• ERP Systems
• Communication
• Team Building

• Management & Leadership
• Energy
• Engineering
• Trades
• Construction

Minimum education

Professional degree

Minimum experience

5+ years

Posting language

English

Working hours

40 hours per week