Clinical Director

Job summary

Lead and oversee clinical programs, standards, quality assurance, risk management, and service evaluation while providing clinical supervision and development for staff and trainees. Collaborate with senior leadership on strategy, budgets, program planning, and community partnerships, and maintain a caseload of 8–12 clients per week.

Job details

Clinical Director Reports to: Executive Director Status: Full-time Location: Edmonton About the Organization Cornerstone Counselling is a faith-based not-for-profit mental health services agency dedicated to reducing barriers to mental health services for underserved populations. We are committed to clinical excellence and provide client-centred, evidence-based mental health support to individuals, children, families, and communities. Guided by values of Inclusion, Agility, Integrity, and Compassion, every role at Cornerstone contributes to our mission of affordable, accessible support that recognizes the equal worth and dignity of every person. As an inclusive organization, we welcome clients and community members of all faiths, cultures, and backgrounds. Position Summary The Clinical Director provides strategic and operational leadership for all clinical programs and services. This role is critical to Cornerstone’s mission to offer accessible services that promote mental, emotional, and relational wellness, ensuring the delivery of high-quality, ethical, evidence-informed mental health services while supervising and developing a team of supervisors, therapists, and clinical support staff. The Clinical Director works closely with the Executive Director and senior leadership to align clinical service delivery with the agency's mission, funding requirements, and community needs. As a leadership role within our clinical team, the Clinical Director plays a key part in affirming, animating, and regenerating Cornerstone's faith-based mission and values, available on our website. The Clinical Director will also provide services to 8- 12 clients a week to maintain registration and stay current in their role of mentoring other clinicians. Key Responsibilities: Clinical Leadership & Quality Assurance Provide clinical oversight and direction for all counselling and therapeutic programs Establish and maintain clinical standards, policies, and best-practice protocols consistent with regulatory and professional bodies Ensure compliance with relevant legislation, ethical guidelines, and accreditation requirements Monitor clinical outcomes and implement quality improvement initiatives Manage clinical risk, including crisis response protocols and high-risk case consultation Staff Supervision & Development Provide clinical supervision to counsellors, therapists, and clinical interns/practicum students Recruit, onboard, and evaluate clinical staff Develop and deliver ongoing training and professional development opportunities Foster a supportive, collaborative team culture that prioritizes staff wellbeing Conduct regular case consultations and clinical team meetings Program Development & Evaluation Design, implement, and evaluate clinical programs in response to community needs and funder requirements Collaborate with the Executive Director on program planning, grant proposals, and funder reporting Track and report on clinical service metrics, outcomes, and client satisfaction Identify emerging service gaps and recommend new program development Organizational Leadership Serve as a member of the senior leadership team, contributing to overall agency strategy Represent the agency's clinical perspective in external partnerships, community collaborations, and stakeholder relationships Support policy development related to client care, intake, and service delivery in collaboration with other managers Participate in budget planning for clinical programs and staffing Represent Cornerstone externally on clinical matters, including with regulatory bodies, referral partners, funders, and the community, in line with positions agreed upon with the Executive Director Qualifications: Education Master’s degree in Social Work, Counselling Psychology, Clinical Psychology, or a related mental health discipline Current registration/licensure in good standing with the relevant professional regulatory body Experience Minimum 5 years of direct clinical practice experience offering mental health services to diverse client populations Minimum 2 years in a clinical supervisory or leadership role that includes: building a supportive work environment that engages a diverse group of mental health professionals and encourages teamwork, trust, and collaboration hiring, coaching, and supporting team members Demonstrate knowledge of evidence-based therapeutic modalities and trauma-informed care Strong understanding of ethical decision making, confidentiality, and client care and risk management Training in clinical supervision requirements Experience working within a not-for-profit or community-based service environment (preferred) Familiarity with funder reporting requirements and outcome measurement frameworks (preferred) Core Competencies: Clinical: Demonstrate strong clinical judgment, high risk-assessment capabilities, and an ethical decision-making framework Evaluate clinical work effectively while offering constructive coaching, feedback, and correction Deploy strong crisis management skills in high-pressure situations Understand the needs of complex clients from diverse backgrounds Research and develop innovative programs to meet evolving community needs Maintain current understanding of innovative practice trends and able to offer guidance to clinicians in a changing environment Leadership Exhibit excellent leadership, mentorship, and professional communication skills Offer coaching to clinicians and give feedback and correction when needed Foster a professional environment that promotes trust, curiosity, growth, and excellence Supervise and mentor practicum students, clinical trainees, and interns effectively Develop policy to guide clinical practice and strategic decision making Strategy Think from a systems perspective to evaluate broad organizational impacts Leverage a strong understanding of the mental health sector Build forward looking strategies that will improve services and enable agency expansion Execute initiatives with a demonstrated ability to deliver high-impact programming Define clear measures that drive clinical outcomes Financial Develop monitor and manage budgets Client engagement Demonstrate a deep understanding of community-based mental health frameworks Maintain a current understanding of mental health trends to design programs that meet the needs of diverse population Behavioral Competencies: Communication Strong articulate communicator with strong presentation skills and clear, concise writing skills Facilitate meetings effectively to build consensus, resolve tension, and foster inclusion Conflict resolution Broker differences and navigate conflict constructively. Collaboration Lead with an affiliative, relational, and deeply collaborative approach Build strong relationships with the community, referral partners, other not-for-profits, clients, and staff. Involves other stakeholders to build consensus Personal Traits Demonstrate cultural humility and commitment serving diverse populations, disadvantaged clients, and individuals from all backgrounds Exhibit high energy, enthusiasm, and a strong willingness to learn and grow Maintain a commitment to Cornerstone’s mission, vision, values, statement of faith Build strong currency, trust, and alignment with the current clinical staff Possess salary expectations aligned with the non-profit sector Maintain immediate or reasonable availability to commit to full-time hours Working Conditions 1 FTE. 40 hours a week How to Apply Interested candidates are invited to submit a resume and cover letter to D.Martens@CornerstoneCounselling.com by November 10, 2026. Cornerstone Counselling thanks all applicants for their interest; only those selected for an interview will be contacted.

What you’ll do

Lead and oversee clinical programs, standards, quality assurance, risk management, and service evaluation while providing clinical supervision and development for staff and trainees. Collaborate with senior leadership on strategy, budgets, program planning, and community partnerships, and maintain a caseload of 8–12 clients per week.

Requirements

Requires a master’s degree in a mental health discipline, current professional registration or licensure, at least five years of direct clinical experience, and at least two years in clinical supervision or leadership. Candidates should have expertise in evidence-based and trauma-informed care, ethical decision-making, risk management, and staff development; community-based or nonprofit experience is preferred.

Listed skills

• Risk Management · Preferred
• crisis management · Preferred
• Staff Development · Preferred
• Quality assurance · Preferred
• Conflict Resolution · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Clinical Leadership
• Clinical Supervision
• Mental Health Services
• Evidence-Based Practice
• Trauma-Informed Care
• Risk Management
• Crisis Management
• Staff Development
• Program Development
• Program Evaluation
• Quality Assurance
• Budget Management
• Strategic Planning
• Ethical Decision-Making
• Conflict Resolution
• Community Collaboration

Job areas

• Healthcare
• Management & Leadership
• Social Services