Outbound Sales Development Representative

Job summary

Research prospective clinics, conduct outbound outreach, warm and qualify leads, and schedule discovery calls and demos for Account Executives. Maintain accurate CRM records and collaborate with sales and marketing to improve messaging and outreach campaigns.

Job details

Company Description Cortico Health helps clinics significantly reduce overhead costs, improve patient access to care and improve communication between parties in healthcare networks. Cortico stands out for its uniquely high patient enrollment rates compared to competing solutions, demonstrating strong user adoption and satisfaction. Team members contribute to a mission-driven company that enhances clinic efficiency while creating better experiences for patients. Role Description The Outbound Sales Development Representative is a full-time, remote role focused on generating qualified opportunities for Cortico Health’s sales team. Day-to-day responsibilities include managing and warming up existing leads pre-demo from various channels, researching and identifying prospective clinics, conducting outbound outreach via phone, email, and social channels, and engaging decision-makers in meaningful conversations about Cortico’s patient engagement solutions. The role involves qualifying leads, scheduling discovery calls and demos for Account Executives, and maintaining accurate records of activities and outcomes in the CRM. The representative will collaborate closely with sales and marketing to refine messaging, share market feedback, and help optimize outreach campaigns. Success in this role is measured by the volume and quality of pipeline generated and the ability to build professional relationships with clinic stakeholders. Qualifications Experience in client management. Experience with outbound prospecting including cold calling. Nice to have experience with b2b SaaS. Experience in the healthcare industry. Strong communication and active listening skills, with the ability to tailor messages to clinic managers, physicians, and administrative leaders. Solid organizational and time management skills, including managing a high volume of activities and tracking them in CRM tools. Comfort with learning and explaining software solutions, with basic technical aptitude and an interest in healthcare workflows. Self-motivated, goal-oriented approach, with resilience in handling objections and a focus on continuous improvement. Ability to work effectively in a remote environment, collaborate with cross-functional teams, and adapt to changing priorities. Previous experience in sales development, inside sales, or customer-facing roles is preferred; experience in healthcare or clinics is a plus. Associate or bachelor’s degree in Business, Marketing, Communications, or related field is beneficial but not strictly required.

What you’ll do

Research prospective clinics, conduct outbound outreach, warm and qualify leads, and schedule discovery calls and demos for Account Executives. Maintain accurate CRM records and collaborate with sales and marketing to improve messaging and outreach campaigns.

Requirements

Experience in client management and outbound prospecting, including cold calling, is sought; prior sales development, inside sales, or customer-facing experience is preferred. Strong communication, organization, CRM tracking, resilience, and remote collaboration skills are important, while healthcare or SaaS experience and an associate or bachelor’s degree are beneficial but not required.

Listed skills

• Time management · Preferred
• Objection Handling · Preferred
• CRM Management · Preferred
• Outbound Prospecting · Preferred
• Communication · Preferred
• Lead Qualification · Preferred
• Cold Calling · Preferred
• Relationship Building · Preferred
• Cross-Functional Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Outbound Prospecting
• Cold Calling
• Lead Qualification
• Client Management
• Sales Development
• Email Outreach
• Social Selling
• Lead Research
• CRM Management
• Communication
• Active Listening
• Relationship Building
• Objection Handling
• Time Management
• Cross-Functional Collaboration
• Healthcare Workflow Knowledge

Job areas

• Sales
• Healthcare
• Software
• Marketing

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